Anees Merchant

Anees leads the Digital practice and brings over 18 years of experience to Blueocean Market Intelligence. He has worked with numerous global Fortune 500 clients across various industries, including Retail, Travel and Hospitality, Telecommunications and Technology, Media and eCommerce. Prior to joining Blueocean Market Intelligence, Anees was in an executive role at eClerx Services Ltd. for nine years, where he was instrumental in setting up a team of 600+ people across functions in digital analytics, marketing automation, social media marketing, visualization and analytics. He has also played a significant role in developing core functions such as knowledge management, quality practices, operations excellence and presales throughout his career. Apart from strong digital domain and operations background, Anees is also trained on Lean Six Sigma with sound understanding of applying quality tools in day-to-day delivery. He has a MBA from SVKM's Narsee Monjee Institute of Management Studies in Mumbai.

4 Articles Published | Follow:

How to Enhance the Power of the Customer to Drive More Business

Recently retailers have been consumed with questions about commerce viability, the booming “Internet of Things”…

NASSCOM and Blueocean Market Intelligence to unveil a joint study on growth of analytics in the Indian domestic market

Mumbai, June 16, 2014: National Association of Software and Services Companies (NASSCOM), in association with…

Eclerx

eClerx is a specialist Knowledge and Business Process Outsourcing (“KPO” / “BPO”) company providing operational…

A Fortune 500’s Approach To Building An Integrated Customer Data Management Team Offshore

How eClerx Became The Critical Foundation Of A F500 Software Company’s Data Team To Integrate,…