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It’s a no-brainer that ChatGPT and other AI models have the potential to automate certain tasks and kill certain jobs in the process. In a balancing act, they may also create new job opportunities in areas such as AI development and maintenance, data analysis, and ethical considerations related to AI use.
But here we will talk about the former. As ChatGPT becomes more advanced and capable, there is a possibility that what the doomsayers of AI have been saying all along may come true — AI will take over our jobs. Even though ChatGPT is actively promoted as a tool that people can use for assisting their jobs, the fear of losing jobs because of the model’s generative capabilities is still looming large.
In this listicle, we scrutinise the jobs that ChatGPT has the potential to disrupt.
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At the forefront are content writers, not creative writers, but people who are into general content creation. ChatGPT is built for writing content, and extracting information from various sources and putting it onto another document, and that is what it is kind of best at. Unfortunately, this can also render copywriters obsolete, as you can input your prompt on ChatGPT, and it can generate engaging copies within seconds.
A book takes months, if not years to write. We all know many authors who haven’t actually written their books but hired someone else to write it for them. Now, instead of an actual person writing for you, you can just tell AI what and how to write it, and it will generate it for you. Books can be ready within weeks and all they would require is a little tweaking.
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Many customer service tasks such as answering basic questions, handling simple complaints and providing information can be automated with chatbots. As a result, the role of customer service representatives may become redundant, especially in industries where the majority of customer interactions are routine and repetitive. The ability of chatbots to work 24/7 without the need for breaks, sick days, or holidays, also makes them a more cost-effective solution compared to humans.
Translation and Interpretation Services
With the development of AI language translation tools, there was already a decline in demand for human translation and interpretation services. Now with ChatGPT, everyone has the access for translating content or even interpreting it in different styles as well. Though ChatGPT is still integrating multiple languages into its database, it is already a step ahead when compared to a lot of other models.
ChatGPT is more than just text, it can write code for developers as well. Developers are a worried lot, for if the accuracy of these chatbots or AI models that are generating code increases, there would be no need for paying developers to sit and write code for hundreds of hours, when ChatGPT can do it within 5 minutes.
Recently, an AI powered model was used to fight a case in court. Essentially, being fed on large amounts of information, chatbots can also be fed with chunks of legal documents and be trained to bring out that information in front of court. The idea seems convenient and people can avoid huge fees that lawyers demand. What’s more, ChatGPT even passed the law school recently!
Data entry, a task that involves transcribing data from one format to another, has become increasingly automated with the use of AI-powered tools. These tools can process large amounts of data quickly and accurately, reducing the need for manual data entry. This can result in cost savings for businesses and may lead to fewer job opportunities for data entry clerks.
However, it’s important to keep in mind that ChatGPT and other AI models are not capable of replacing human jobs in their entirety. There are still many tasks that require human intelligence and creativity, and the potential impact of ChatGPT on the job market is a complex issue that deserves careful consideration. As we move forward into a future shaped by artificial intelligence and machine learning, it’s crucial that we address the potential impact on the job market and take steps to ensure that workers are equipped with the skills they need to succeed in a rapidly changing world.
Language model based, intelligent dialogue driven conversational chatbots like ChatGPT (& BARD) while facilitating automation of key tasks is also seen as a key challenger to existing repeatable jobs. While the fear of AI overtaking human roles in jobs is not new, with its generative capabilities, AI driven platforms like ChatGPT can disrupt jobs that are based on content writing, copywriting, customer service channels. With increased role and emphasis of translation and interpretation services through AI driven localisation, ChatGPT also may disrupt roles of languate translation and localisation services.
The fact that ChatGPT can also program like a developer and generate lines of codes in a jiffy, implies that programming no longer needs either a factory of developers nor pods of development teams. The fact that ChatGPT was able to clear complex tasks involved in legal analysis and win court battles, the threat of especially replacing entry level or mid-complexity tasks is more a reality.
While these AI enabled platforms can get innovative ways of problem-solving, fundamentally replacing human creativity at scale is (hopefully) still years or decades away. Companies and especially universities should invest in ensuring humans still have the upper hand in supervising, validating, training and retaining key jobs in the foreseeable future.