Smartphone maker OPPO has introduced a unique and interactive AI-Powered chatbot solution called Ollie for its customers. With an aim to improve customer services and user experience, the chatbot has been designed to carry an effortless conversation with the customers.
With this chatbot, OPPO has become the first smartphone brand in India to introduce an AI-powered chatbot that is available exclusively on WhatsApp. While the company aims to integrate the chatbot into all its upcoming devices for a more seamless and convenient experience, existing smartphone users can interact with the chatbot by saving the number +91-9871502777.
With Ollie, the smartphone maker aims to execute the vision of delighting its customers by delivering phenomenal customer services and experience. The AI-powered chatbot is capable of resolving users’ queries pertaining to OPPO smartphones 24×7.
It can carry a natural conversation via textual method while providing fingertip solution for the real-time queries of the customers. It can answer FAQs and queries around OPPO service centres, OPPO smartphones and other services provided by OPPO. The chatbot is already live and serves as a personal guide to provide users with a personalised solution for effective and efficient communication.
OPPO is strongly committed to providing a seamless experience to its users and already boasts of more than 500 exclusive service centres which are strategically located in all key cities and regions across India.
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Srishti currently works as Associate Editor for Analytics India Magazine. When not covering the analytics news, editing and writing articles, she could be found reading or capturing thoughts into pictures.