AI Features
Reporting, analysis and features from AIM's AI Features section.
AI Agents are Making Human Customer Service a Specialist Job
Per Twilio, AI will handle routine customer queries, while people step in for complex cases where judgement, context, and specialised expertise matter most.
Siddharth Jindal ·
Why Nandan Nilekani-Backed F2A Believes India's Investment Opportunity Lies in Edge AI
Fundamentum Frontier Advisors plans to invest across physical AI, AI-enabled consumer businesses, and enterprise software.
Ridhika Basnet ·
India Needs to Build the AI 'Brain' for Robotics, Not Just Import Hardware
The purpose of Avathon’s collaboration with IIT Roorkee is to work on problems that require long-term research.
Shalini Mondal ·
Why Enterprise AI Prototypes Break in Production
At Cypher 2026, Tiger Analytics executives explained why moving generative AI from a working prototype to production requires more than getting the model to produce the right answer.
Ridhika Basnet ·
Karnataka’s ElevenLabs Partnership Irks Indian Voice AI Startups
Indian voice AI startups worry that giving a formal entry to ElevenLabs and Anthropic could deprive domestic companies of any credibility.
Siddharth Jindal ·
Can Zero Egress Give Cloudflare an Edge in Data Platform Market?
Cloudflare’s newly launched Basin brings serverless ingestion, storage, cataloguing, and SQL querying together on Apache Iceberg and R2.
Supreeth Koundinya ·
The Next Limits on AI May Be Physical
Moby Chief AI Officer Michael Ferrari argues that AI’s expansion will increasingly depend on access to power, water, materials and silicon. Computing could eventually move from land to the ocean and, ultimately, into orbit.
Ridhika Basnet ·
AI Agent Breach Exposes Flaws in India’s Autonomous System Defences
The CERT-In disclosure has renewed concerns about AI agents interacting iwith sensitive systems such as government portals and financial institutions.
Shalini Mondal ·
NeuroDx Previews Sphota, a Language Model Architecture Designed to Reduce Memory Needs
NeuroDx says its Sphota architecture can match models of similar size while using substantially less memory. The company plans to release the model later this year.
Ridhika Basnet ·
Can Naav AI Break English’s Hold on Indian Literature? Vikram Sampath Thinks So
The startup uses AI to translate books across Indian and foreign languages, with human experts refining the output to preserve the author’s voice and cultural context.
Siddharth Jindal ·
The 20 Cypher 2026 Talks That Got People Talking
From Vijay Shekhar Sharma’s call to make India the LLM capital of the world to Sarvam AI’s land records breakthrough, 1,540 LinkedIn posts reveal the Cypher 2026 talks and ideas that resonated long after the event ended.
AIM Media House ·
The Cheque is Small. The Provocation is Not
Vijay Shekhar Sharma offered Indian founders ₹1–2 crore of his own money to build their own AI models. The cheque is a rounding error against the number he put on screen. But the provocation behind it may be the most useful thing anyone sa…
AIM Media House ·
How Mangaluru Plans to Turn Blue Economy, AI Talent Into a Tech Growth Engine
The coastal city is expanding its startup ecosystem, GCCs, AI work, and infrastructure to keep talent and investment closer to home.
Sanjana Gupta ·
Geopolitics Could Derail India’s AI Ambitions, Warns Anuraag Saxena
AI sovereignty is not about building everything at home, says Anuraag Saxena. It is about ensuring that geopolitical decisions cannot cut off access to compute, talent and markets.
Mark Philip Jayan ·
How GitLab Wants to Kill the Shadow Software Factory
GitLab’s latest updates attempt to bring fragmented workflows under a common system of orchestration, security controls, and measurement.
Supreeth Koundinya ·
Cypher 2026 Day 3: Enterprises Build Their Own Models as Agent Control Takes Centre Stage
Sarvam AI discussed enterprise model training, NeuroDx previewed a new model architecture, and speakers from Okta and Temporal examined agent security, governance and recovery.
Ridhika Basnet ·
India Must Build, Not Just Consume, AI Models, Says Sarvam AI’s Pratyush Kumar
Sarvam is digitising Odisha’s complex land records with a custom OCR model, while preparing a trillion-parameter model for February.
Mukundan Sivaraj ·
Cypher 2026 Day 2 Highlights: GCCs Face AI Reckoning, Compute Hits Physical Limits
From the "spec capital" argument in voice AI to geopolitics, quantum timelines, and an AI agent that cracked a PDF password, Day 2 of Cypher 2026 explored what India builds, owns, and controls.
Ridhika Basnet ·
The Case for Personalising AI in Agriculture
Ravishankar Cherukuri, CEO of UPL Sustainable Agri Solutions, provides a possible solution to a systemic and overlooked issue in farming.
Mark Philip Jayan ·
AI is Changing Filmmaking, But Vatsal Sheth Believes Human Judgement Will Prevail
At Cypher 2026, actor and Prismix Studios Co-founder and CEO Vatsal Sheth discussed how AI is changing filmmaking workflows and creating new opportunities for artists.
Ridhika Basnet ·