IT Services
Reporting, analysis and features from AIM's IT Services section.
Stop Babying AI: Tech Mahindra’s Saurabh Jha Wants CEOs to Reinvent, Not Just Tinker
The executive urges enterprises to ditch linear thinking, embrace AI-first models, and reimagine entire industries before startups beat them to it.
C P Balasubramanyam ·
Hexaware CTO Says Without AI, 90% of Young Coders Would Struggle
The company has been working closely with Replit on its latest release, Agent 3, which launched globally on September 10.
Mohit Pandey ·
Inside Wipro’s Temple of Innovation: Data Readiness, Outcomes and Industry Impact
The company CTO, Sandhya Arun, says the metric of success of Wipro’s Innovation Network is measured by impact, not pilots or ROI.
C P Balasubramanyam ·
TCS to Build 1 GW AI Data Centre in India, Reports Moderate Q2 Growth
The company secured strategic multi-year deals totaling $10 billion in Total Contract Value.
C P Balasubramanyam ·
Indian IT CEOs Keep Getting Richer, Even in the Mid-Tier
While executive compensation packages hit record highs, employee salaries tell a more complicated story.
Mohit Pandey ·
CEO Stability is Paying Off for Mid-Size Indian IT
The CEOs of these mid-sized firms have all been in the driver’s seat for years—each with more than five years at the helm, driving great revenue growth.
Mohit Pandey ·
The Dark Side of AI Upskilling in Indian IT
“Effective upskilling isn’t about ticking boxes; it’s about formats that truly engage like interactive modules, case studies, hackathons, and real-world applications."
Mohit Pandey ·
Mid-Size Indian IT Might Be ‘Vibing’ a Little Too Much with AI
Declaring 15–20% revenue through AI when the category is in its infancy might be overreach.
Mohit Pandey ·
GPT-5 Forces a Rethink Across Indian IT
With GPT-5 sharpening the narrative, Indian IT faces short-term revenue shocks while eyeing new opportunities.
C P Balasubramanyam ·
The RPE Divide: Giants Build Value, Mid-Tier Builds Volume
Mid-tier IT firms may be growing revenues, but without automation and IP monetisation, its per-employee productivity is capped.
Smruti S ·
Indian IT Caught Between Hours and Outcomes
India’s IT sector is loudly championing “outcome-based” AI pricing, but contracts still cling to old models. Clients want results, vendors promise value, and, yet, deals remain stuck in tradition.
C P Balasubramanyam ·
ServiceNow India Head Says AI Agents Can Shrink the Indian IT Bench
“You can actually build AI which learns on both sides and creates personalised recommendations for each employee.”
Mohit Pandey ·
Coforge’s AI Reality Check for Indian IT to ‘Strip Away the Fat’
Delivering measurable outcomes with speed and decisiveness, AI is exposing underperformance in the IT industry.
Mohit Pandey ·
HCLTech GenAI Head Calls Out Agentic Washing in Indian IT
“Almost all deals now include AI. Distinguishing what constitutes AI revenue and what does not is vague."
Mohit Pandey ·
AI ROI is Better for Coforge, Persistent, Mphasis, L&T than the Big Four Indian IT
The Indian IT landscape is no longer just about size and AI has a role to play in this.
Mohit Pandey ·
Cognizant’s Vibe Coding Lesson for Indian IT
Cognizant aims to generate 50% of its code using AI within a year and states it has already achieved 20% of that target.
Mohit Pandey ·
TCS to ‘Layoff 2% Workforce’, Software Spend Down by $200 Mn Amidst AI Overhaul
The company stated that its employees have invested 15 million hours in developing expertise in emerging technologies to drive business transformation.
Mohit Pandey ·
Why Smaller GCCs Should Move Away From Bigger IT Firms
Mid-tier IT firms offer the speed and customisation mid-market GCCs can’t get from legacy players.
Smruti S ·
ServiceNow’s 18 AI Deals, 23% Revenue is Yet Another Wakeup Call for Indian IT
“Deal volume increased by 50% quarter-over-quarter, and they secured their largest Now Assist AI deal to date, valued at over $20 million,” CFO Gina Mastantuono said.
Mohit Pandey ·
Indian IT’s AI Talks Get Louder as Revenues Go Mute
As Wipro, TCS, and HCLTech continue championing their GenAI ambitions, the gap between grand narratives and actual numbers is only widening.
Mohit Pandey ·