IT Services
Reporting, analysis and features from AIM's IT Services section.
The Costliest Employee in Tech May No Longer Be Human
As AI coding stacks begin costing as much as junior engineers, software companies are quietly restructuring around token economics instead of headcount.
Ajay Rag ·
Happiest Minds Sees AI-led Momentum in FY26, But Can it Escape the Mid-Tier Trap?
Happiest Minds’ AI business is growing rapidly, but the real challenge is whether the mid-tier IT firm can scale fast enough to stand out in an increasingly crowded AI services market.
Ajay Rag ·
With Indian IT Entry Roles Automated, Freshers Now Need Meta Skills
AI is not just eliminating entry-level IT jobs. It is raising the bar for what a fresher must know to get through the door.
Ajay Rag ·
Maveric Systems Wants Banks to Walk Away From Flashy AI Pilots
CEO Ranga Reddy says Maveric now rejects AI work unless banks meet three strict readiness conditions.
C P Balasubramanyam ·
Rupee's Fall Cushions Indian IT, But it Won't Win New Contracts
With the rupee at a historic low against the dollar, it is expected to boost Indian IT margins. However, analysts say that is a narrow read.
Ajay Rag ·
Beyond Copilots: Enterprise AI Enters the Era of Self-Healing IT
As Kyndryl deploys agentic AI to predict and prevent outages, enterprises confront a bigger challenge: trusting AI to run mission-critical operations autonomously.
C P Balasubramanyam ·
AI Helps Smaller IT Firms Break Into India’s Mega Deal Market
Mid-caps are chasing mega-contracts. Small-caps are eyeing mid-tier turf. And the giants are still figuring out their next move.
Ajay Rag ·
Fuel Crisis Reopens India’s Most Uncomfortable Workplace Debate
Industry observers say many IT companies remain wary of returning to prolonged remote work, especially as they restructure teams and adapt to AI-led changes in business models.
Ajay Rag ·
OpenAI Enters Consulting Arena, and India's IT Stocks are Paying the Price
OpenAI's $4 billion Deployment Company has sent shockwaves through India's technology sector, plunging the Nifty IT index by 3.7%.
Ajay Rag ·
In IT Firms, AI is Boosting Revenue Per Employee—at the Cost of Employees
AI is boosting IT firms’ margins and employee productivity faster than revenue growth, signalling a structural shift away from the long-standing headcount-led model.
Ajay Rag ·
The Great IT Divide: Why India's Mid-Tier Firms are at an AI Advantage
FY26 earnings revealed a widening AI divide in Indian IT, with mid-tier firms outpacing larger rivals through quicker AI adoption and sector-focused execution.
Ajay Rag ·
Tech Talent Moving From Bay Area to Bengaluru are Facing a Hard Reality
GCCs, AI firms, and startups are hiring global Indian leaders, but many companies are struggling to adapt.
C P Balasubramanyam ·
Indian IT's Biggest AI Partners are Also Its Newest Enterprise Threats
Anthropic and OpenAI are pushing deeper into enterprise services, but their continued reliance on Indian IT firms like Infosys and Tata Consultancy Services underscores a deeper paradox.
Ajay Rag ·
Coforge’s AI Push Drives Growth as Peers Struggle for Visibility
Coforge’s aggressive AI push is paying off, with strong revenue growth and margin expansion outpacing the sector.
Ajay Rag ·
Sri Lanka Wants India’s AI & IT Expertise to Rebuild Economy After 2022 Crisis
The country turns to India’s tech expertise to unlock growth, scale digital infrastructure, and drive recovery.
C P Balasubramanyam ·
AI Deflation is Beginning to Hollow Out India’s IT Revenue Engine
Artificial intelligence, by making the work faster and cheaper, is compressing contract values even before they are signed.
Ajay Rag ·
‘BFSI CIOs Must Stop Pumping Money Into More POCs’
Research flags “death by POCs” even as service providers’ data shows a shift to outcome-led AI spend.
C P Balasubramanyam ·
AI is Dismantling Both Big Tech and Indian IT Jobs—But Differently
Meta and Microsoft eliminated 23,000 positions in a single day, but Indian IT is pulling back more quietly, more conditionally.
Ajay Rag ·
It Built Bengaluru's Electronic City. Now, it Wants to Make an AI Comeback
From Electronic City to AI skilling, KEONICS plots a comeback. Chairman and Karnataka MLA Sharath Kumar Bache Gowda tells how.
C P Balasubramanyam ·
What’s Behind HGS’s 90-Day AI ROI Push? CEO Explains
Global CEO Venkatesh Korla outlines HGS’s 90-day AI ROI push, move to outcome-based pricing, and evolving workforce model.
C P Balasubramanyam ·