Accenture and OpenAI have formed a wide collaboration that aims to push enterprise AI deeper into large companies, starting with Accenture’s own workforce.
The firm will roll out ChatGPT Enterprise to tens of thousands of its employees, which the company says is the largest group to be upskilled through OpenAI Certifications. Accenture will use the tool across consulting, operations and delivery work as it builds new AI services for clients.
Accenture has named OpenAI as one of its primary partners for its next wave of AI-powered offerings. The company says the partnership will help it bring agentic AI into the core of business operations and speed up adoption for large enterprises.
Julie Sweet, chair and CEO of Accenture, said, “By combining OpenAI’s breakthrough technologies with Accenture’s deep industry and functional expertise and global delivery capabilities, we will accelerate enterprise reinvention and business outcomes for our clients.”
Fidji Simo, CEO of Applications at OpenAI, said, “Accenture plays an important role in helping companies adopt the technologies that define each new era, and we’re excited to partner with them to accelerate the AI transformation of the largest enterprises.”
The companies are launching a flagship AI program that blends OpenAI’s enterprise products with Accenture’s AI experience. Accenture will get access to OpenAI implementation playbooks, industry use-cases, deployment guidance and hands-on expertise so it can bring AI into real workflows for clients.
Both firms will also work on new solutions for customer service, supply chain, finance, HR and other key business functions. Accenture will use OpenAI’s AgentKit to help clients design and deploy custom AI agents that automate work and support decision making.
According to reports, Accenture has also started rebranding its 800,000 staff and calling them ‘reinventors’ to adapt with AI.
The companies say the goal is to help joint clients adopt OpenAI’s agentic capabilities faster and integrate them across their operations. OpenAI already works with some of the world’s largest enterprises, including Walmart, Salesforce, PayPal, Intuit, Target, Thermo Fisher, BNY, Morgan Stanley and BBVA.
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