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HCLTech Partners With Carahsoft To Drive IT Efficiencies in US Public Sector

HCLTech has also partnered with Team Global Express to digitise multimodal logistics through AI.

HCLTech Partners With Carahsoft To Drive IT Efficiencies in US Public Sector

Key takeaways

  • HCLTech partners with Carahsoft to enhance digital transformation in the US public sector.
  • Carahsoft will distribute HCLTech's technology solutions to federal, state, and local agencies.
  • HCLTech's AI Force platform aims to improve constituent services and operational efficiency.
  • Collaboration combines Carahsoft's contracting expertise with HCLTech's innovative technology offerings.
  • Public sector agencies face increasing demands for enhanced services and cybersecurity solutions.

Takeaways drafted with AI from the article text.

Under the agreement, Carahsoft will act as HCLTech’s public sector distributor, providing federal, state, local and education agencies access to HCLTech’s technology solutions through its reseller partners and cooperative procurement vehicles.

HCLTech has established a dedicated public sector solutions subsidiary offering AI-driven platforms, cloud-native modernisation services, cybersecurity solutions and constituent-focused services for government agencies.

Carahsoft will contribute its expertise in public sector contracting, sales and marketing, while supporting a broad network of reseller partners.

“Our goal through this partnership is to make HCLTech’s AI Force accessible to the public sector and to ensure deployment at the speed and scale agencies require to enhance constituent services, strengthen cybersecurity posture and improve operational efficiency,” Michael Shrader, vice president of intelligence and innovative solutions at Carahsoft, said in a statement. 

AI Force is HCLTech’s GenAI-driven platform for service transformation.

“Public sector organisations face ever-increasing demands, such as enhancing constituent services, accelerating mission delivery, securing sensitive data and leveraging emerging technologies, including GenAI,” said Arjun Sethi, chief growth officer and president of HCLTech Public Sector Solutions.

“Our partnership with Carahsoft marks an important step to drive IT efficiencies and modernise technology platforms across the public sector. Together we bring a unique blend of trusted engineering, deep domain insight and channel enablement to help agencies achieve lasting outcomes.”

Team Global Express Tie Up

The Indian IT company has also been selected by Team Global Express, the largest multimodal logistics organisation in Australia and New Zealand, to accelerate digital transformation through AI-powered solutions.

The expanded partnership consolidates Team Global Express’ multi-vendor IT landscape into a single strategic engagement, with HCLTech serving as the trusted technology advisor to drive operational efficiency, innovation and data-driven decision-making.

Under the agreement, HCLTech will deliver end-to-end managed IT services across applications, hybrid cloud infrastructure, networks, cybersecurity, digital workplace, and service management. AI Force will be deployed to drive automation, enhance compliance and improve customer experience across operations.

Danny Gravell, chief innovation officer, Team Global Express, said in a statement, “HCLTech’s deep domain expertise, innovative approach and commitment to operational excellence will play a vital role in modernising our IT landscape and strengthening our ability to serve customers across Australia and New Zealand.”

Sonia Eland, executive vice president and country manager for Australia and New Zealand, HCLTech added, “Our comprehensive suite of solutions, powered by advanced AI and automation, will enable Team Global Express to accelerate transformation, enhance customer experience and drive long-term value creation.”

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