Key takeaways
- OpenAI introduces new features to enhance ChatGPT's enterprise capabilities for businesses.
- ChatGPT surpasses 3 million paying business users, reflecting significant growth.
- New Connectors enable integration with internal systems for improved data access.
- Record mode captures meeting content, aiding in summarization and analysis.
- Flexible pricing structures cater to diverse business needs and usage scenarios.
OpenAI has introduced a set of new features to its ChatGPT business plans, including Connectors for integrating internal company systems, a record mode for capturing meeting content, support for custom connectors, and a more flexible pricing structure.
The updates expand ChatGPT’s role from a conversational tool to a business assistant that can interact with internal knowledge, summarise key meetings, and analyse enterprise data.
OpenAI’s COO, Brad Lightcap, in a post on X, announced that ChatGPT has surpassed 3 million paying business users—an increase from the 2 million users as reported in February.
OpenAI’s Nate Gonzalez, joined by Preeti Iyer, Neel Ajjarapu, Sondra Batbold, and Dibya Bhattacharjee, demonstrated how these new features are designed to provide the most relevant information at the right moment, all while respecting existing user permissions and maintaining data privacy and security.
Bringing Enterprise Data Into ChatGPT
The new Connectors feature allows ChatGPT to access information from tools like GitHub, Gmail, HubSpot, Outlook, SharePoint, and Teams. During a product demonstration using a fictional company, AGI Corp, Ajjarapu showed how ChatGPT could support Q3 planning by combining insights across these platforms.
“This kind of query would have taken hours or even days to manually go through systems like HubSpot, Teams, and internal messaging,” Ajjarapu said. “Now, deep research with connectors can do it in just a couple of minutes.”
Connectors are now available to Plus and Pro users outside the European Economic Area (EEA), Switzerland, and the UK, as well as to Team, Enterprise, and Education subscribers.
The model can also automatically enter analytics mode, generating visualisations such as time-series plots by accessing enterprise data. Throughout the demonstration, a key focus was on maintaining access controls, with ChatGPT only surfacing content the user is already permitted to view.
Recording and Summarising Meetings
OpenAI also announced record mode, a feature now available on the ChatGPT Teams macOS desktop app. It allows the assistant to transcribe and summarise spoken content from meetings.
“This means you don’t need to multitask during meetings or worry about missing important points,” Batbold said. Record mode produces summaries that include key points and action items, each linked to parts of the transcript for further review.
The feature is coming soon to Plus, Pro, Enterprise, and Edu.
Custom Integrations and Pricing Updates
To support more specialised needs, OpenAI is adding support for custom connectors via the Model Context Protocol (MCP). The first such integration, a HubSpot connector, is already live on OpenAI’s registry.
Available to Team, Enterprise, and Edu admins, and Pro users starting today.
Alongside these product updates, OpenAI is also introducing flexible pricing. Credits are being added to enterprise and team plans, unlocking access to the latest models and features under current subscriptions. The new pricing is rolling out to enterprise users now and will reach team accounts in the coming weeks.
With these changes, OpenAI is broadening ChatGPT’s role in the workplace, positioning it as a tool that can search across systems, capture meeting context, generate summaries, and interact with structured data, all within existing security and permission frameworks.
