OpenAI Unveils Customisable AI Agents; GPTs

At OpenAI’s first developer conference – DevDay 2023 – OpenAI’s Sam Altman announced custom versions of ChatGPT that users create for a specific purpose—called GPTs. GPTs are a new way for anyone to create a tailored version of ChatGPT to be more helpful in their daily life, at specific tasks, at work, or at home—and then share that creation with others.

These GPTs, or tailored AI agents, can be designed without any coding knowledge in natural language, making it accessible to a wide range of users. Whether for personal use, within a company, or for public sharing, GPTs empower individuals to build helpful tools to enhance their daily lives.

GPTs enable users to provide instructions, share extra knowledge, and define specific tasks for ChatGPT, such as searching the web, creating images, or analyzing data. The customization process has been simplified, eliminating the need for manual input and allowing users to focus on the desired outcomes. OpenAI has emphasised community involvement, encouraging educators, coaches, and enthusiasts to contribute their expertise by creating useful GPTs.

To facilitate this collaboration, OpenAI is set to launch the GPT Store later this month, a platform where users can share their creations publicly. The GPT Store will feature creations by verified builders, making it easy for others to discover and utilise these tailored AI agents. GPTs in the store will be searchable, and they may climb leaderboards based on their utility and popularity. Additionally, creators will have the opportunity to earn money based on the number of people using their GPTs.

Furthermore, OpenAI has enabled developers to connect GPTs to the real world by defining custom actions through APIs. These actions allow GPTs to integrate external data sources, interact with databases, manage emails, or assist with e-commerce tasks. The flexibility provided by these actions empowers users to design AI agents that cater to specific needs, both at home and in business settings.

For enterprise customers, OpenAI has introduced internal-only GPTs, enabling businesses to create customised versions of ChatGPT tailored to specific departments, use cases, or proprietary datasets. Companies like Amgen, Bain, and Square have already leveraged internal GPTs to streamline various processes, such as crafting marketing materials, supporting customer inquiries, and aiding software engineers in their onboarding process.