Rakuten opens a new R&D center in Bengaluru, its Largest Facility Outside Japan

E-commerce group Rakuten India on Thursday announced the opening of their new office at Crimson House, Bengaluru, to support the growing customer base in India. Being the largest office outside Japan, the product, engineering, and advanced research facility at Bengaluru would represent expansion of the company’s global technology footprint. 

The 20-storey modern building is strategically located in the city's central business district, with a capacity of 3000+ employees. It will focus on delivering cross-industry deep technology solutions to help drive digital innovation for customers and partners.

“India is and has been central to our growth strategy. Our new R&D centre will build on the high value-added engagements that Rakuten has been delivering from India on deep tech and product innovation. Our modern and environment-friendly facility provides a perfect environment to return to office post pandemic and is designed to foster collaboration and innovation,” said Yasufumi Hirai, CIO of Rakuten Group, Inc.

The group aims to enhance the company’s capability for deep-tech innovation and R&D in e-commerce, fintech, AI in computer vision, speech, and natural language processing. Hitting the market last year, Rakuten ‘SixthSense’, is the company’s first B2B SaaS product, an all-in-one observability intelligence and software testing automation platform. 

Rakuten India is the innovation centre for Rakuten Group, enabling global businesses in the areas of e-commerce, content and entertainment, data science and engineering, cloud, security, among others.