Article Complete

SalesForce Open Sources ML Software That Powers Its Einstein AI

SalesForce Open Sources ML Software That Powers Its Einstein AI

Key takeaways

  • SalesForce has open-sourced its machine learning tool, TransmogrifAI, which underpins its Einstein AI technology.
  • The decision aims to enhance AI solutions in customer services and sales for SalesForce.
  • Shubha Nabar highlighted the complexity of building enterprise ML systems tailored to unique customer data.
  • Personalised machine learning models are essential for effectively addressing diverse customer needs and business processes.

Takeaways drafted with AI from the article text.

SF-bn
Image courtesy: SalesForce/Twitter
Popular cloud computing giant, SalesForce has announced today that it has open-sourced its  machine learning tool TransmogrifAI. This ML tool is the core software behind the company’s in-house AI technology called Einstein. With this, SalesForce has a strong intention of tapping AI solutions to fruition in its customer services and sales business. In her blogpost regarding the announcement of the tool’s open-source availability, Shubha Nabar, Senior Director, Data Science at Salesforce Einstein, tells the challenges and hardship in building enterprise ML systems. “Even if we could build global models, it makes absolutely no sense to do so because every customer’s data is unique, with different schemas, different shapes, and different biases introduced by different business processes. In order to make machine learning truly work for our customers, we have to build and deploy thousands of personalized machine learning models trained on each individual customer’s data for every single use case!” TransmogrifAI is an AutoML library written in Scala which primarily runs on Spark. It was developed with a focus on accelerating ML developer productivity through automation, and helps in building ML systems at an enterprise level. It also promises an efficient coding process with just few lines of code in executing tasks, where a data scientist can automate data cleansing, feature engineering, and model selection to arrive at a performant model without hassles. With automation being the focal point in achieving ML solutions, the availability of TransmogrifAI for free will definitely boost SalesForce’s developments in ML as well as AI. Earlier to this, other tech giants such as Google and Oracle have open-sourced their ML tools. While Google has brought out its own open-source project, Oracle has made its network protocol software GraphPipe freely available to ML developers.

Published

Corrections: AIM corrects errors of fact and notes the change on the story. Spotted one? Tell the editors. Read our editorial standards.

More in this story

Salesforce · 5 stories
  1. You are here: SalesForce Open Sources ML Software That Powers Its Einstein AI
  2. How Microsoft Is Using Machine Learning To Secure Its Software Development Cycle
  3. Klarna CEO says he was ‘Tremendously Embarrassed’ when Marc Benioff was asked about Salesforce Exit
  4. Salesforce Launches a New Portfolio of Job-Ready AI Agents
  5. DeepSeek Proposes Super-Agent Architecture to Automate AI Coding Workflows
About the author

Contributor

I research and cover latest happenings in data science. My fervent interests are in latest technology and humor/comedy (an odd combination!). When I'm not busy reading on these subjects, you'll find me watching movies or playing badminton.

All stories
Belamy · Daily

The day’s AI news, before your first meeting.