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Infosys Bags $500 Million GCC Deal From Truist, To Build 4,500-Employee Hyderabad Hub
Infosys Bags $500 Million GCC Deal From Truist, To Build 4,500-Employee Hyderabad Hub

Infosys Bags $500 Million GCC Deal From Truist, To Build 4,500-Employee Hyderabad Hub

The centre is reportedly expected to employ at least 4,500 people over time, making it one of the largest such engagements executed by an IT services provider.

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Key takeaways

  • Infosys secured a significant deal with Truist Financial to establish a technology and operations hub in Hyderabad.
  • The contract involves Infosys building and operating the Global Capability Centre for five years before transferring it to Truist.
  • The new Hyderabad facility will employ approximately 4,500 people and support various enterprise functions beyond traditional IT.
  • This deal highlights the increasing trend of global enterprises establishing large-scale capability centres in India.
  • Infosys's role extends beyond typical outsourcing, demonstrating a more strategic involvement in client operating models.
5 min

Infosys has secured its largest global capability centre (GCC) contract, winning a deal worth over $500 million from US-based Truist Financial to set up and run a technology and operations hub in Hyderabad, Mint reported.

The contract, won in March, will see Infosys establish and operate the GCC under a build-operate-transfer model, wherein it will manage the facility for five years before handing it over to the client. 

The centre is expected to employ at least 4,500 people over time, making it one of the largest such engagements executed by an IT services provider, Mint earlier reported on April 29.

The Hyderabad facility will go beyond traditional IT services, supporting functions such as finance, human resources and sales, expanding the scope of GCCs from back-office operations to integrated enterprise hubs. Infosys plans to hire around 2,000 employees, including senior leadership, in the first year itself.

The deal deepens a relationship spanning over two decades between Infosys and Truist, and comes at a time when global enterprises are increasingly looking to India to build large-scale capability centres anchored in digital and AI-led operations. 

India’s GCC ecosystem has also been expanding rapidly, driven by multinational corporations setting up captive hubs for technology, operations and innovation. 

According to the report, Infosys is expected to generate at least $100 million in revenue from the arrangement, equivalent to about 0.5% incremental revenue in the current fiscal year.

Unlike traditional outsourcing contracts that focus on staffing or project delivery, Infosys will effectively build and run the entire centre before transferring it, showing a more strategic role for IT service firms in clients’ operating models.

This also comes amid mixed demand signals for Indian IT firms, with companies navigating slower discretionary spending and client-specific headwinds amid the rise of artificial intelligence and geopolitical tensions.

For the fourth quarter of FY26, Infosys reported revenue of $5.04 billion, registering a 4.1% year-on-year growth in constant currency, even as revenue declined 1.3% sequentially. For the full fiscal year, it crossed the $20 billion revenue milestone, reporting $20.16 billion in FY26 revenue.

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