How Delhi-Based CivilCops Is Using Conversational AI To Enable Smart Governance

With the rise in smartphone usage and increased internet-access, technology has significantly affected how the governments work. Giving further impetus to this growth is the advancements in the field of emerging technologies artificial intelligence (AI) and machine learning (ML) by slowly disrupting governance and how the various public offices dispose of their responsibilities. Even though the strenuous effort has been taken by public offices across India to make their services easily accessible, lack of awareness among citizens about these continues to be a challenge. In order to mend this gap that Delhi-based civic tech startup, CivilCops ventured to the area with a hope to enable smart governance through intelligent consumer interaction. Established in the year 2017, the startup leve
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Picture of Akshaya Asokan
Akshaya Asokan
Akshaya Asokan works as a Technology Journalist at Analytics India Magazine. She has previously worked with IDG Media and The New Indian Express. When not writing, she can be seen either reading or staring at a flower.
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