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Comparatively, OpenAI’s ChatGPT only supports 95 languages, and predominantly takes instructions in English only. Unlike ChatGPT, CoRover’s chatbot is capable of running rich data besides text such as images, audio, video, and even maps.
CoRover also mentions that BharatGPT has an accuracy level of 90%. ChatGPT’s accuracy level has not been measured as of yet.
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Further, CoRover’s BharatGPT utilises the vast amount of data and information available on the internet as its foundation, while also providing the option to fine tune and augment its content.
This enables the system to incorporate contextually relevant information based on factors such as region, sector, domain, client, business, and specific use cases, which ultimately ensures that customers receive up-to-date and pertinent information in response to their queries.
“It also has the ability to add a custom knowledge base and a capability to integrate with any Enterprise Resource Planning (ERP)/Customer Relationship Management (CRM) systems, and Application Programming Interfaces (APIs) for real-time transactions,” CoRover said in a blog post.
The latest offering from CoRover will provide organisations the ability to build and manage chatbots across communication channels. Currently, CoRover is offering its AI virtual assistants to organisations like IRCTC, LIC, Max life insurance, NPCI, Government of India, among others with over one billion users.