Bharathi Rangarajan

Bharathi Rangarajan leads AI capability transformation for global operations at TransUnion. Based in the company’s India global capability centre, she is responsible for scaling the use of AI, agentic AI, and intelligent automation across enterprise operations, with a focus on governance, security, and operational reliability.

She has overseen the expansion of TransUnion’s AI and automation portfolio to more than 100 solutions used across 20+ business units. Her work has focused on embedding AI into operational processes while improving efficiency, compliance, and process modernisation in a highly regulated environment.

A key part of her role has been building the organisational and technical foundations required for enterprise AI adoption. She led the evolution of TransUnion’s process automation centre of excellence into a global applied and agentic AI centre of excellence, establishing governance frameworks, operating models, and engineering practices for deploying AI at scale.

Her experience spans automation platforms, enterprise AI applications, and workflow modernisation. She has led initiatives involving consumer request processing, compliance operations, conversational systems, and contract intelligence, as well as the development of an internal automation platform built on the MEAN technology stack.

Through these efforts, Rangarajan has contributed to TransUnion’s broader AI strategy and the growth of enterprise AI capabilities within its India operations.