Kamal Sharma

Kamal Sharma is an accomplished business and technology leader with over two decades of experience driving digital transformation, building global capabilities, and delivering measurable enterprise value. As Carrier’s Global Connected Hubs Leader, he oversees a uniquely integrated, three-geography Connected Hubs GCC model spanning India, China, and Mexico, which represents approximately 68% of Carrier’s global digital workforce. He manages a portfolio of roughly $480 million and leads an extended ecosystem of approximately 2,300 professionals.

Joining Carrier in 2019 as the first employee in its digital transformation journey, Kamal played a pivotal role in building and scaling Carrier Digital Hub India across Hyderabad and Bengaluru into a strategic technology and innovation engine. Under his leadership, these hubs have developed deep capabilities in AI/ML, IoT, data and analytics, cloud, cybersecurity, and product engineering, expanding their role from technology delivery to enterprise-wide innovation, business transformation, and value creation.

A strong advocate of AI-led transformation, Kamal was instrumental in establishing Carrier’s first enterprise AI and LLM platform and advancing AI adoption at scale. Initiatives under his leadership have delivered approximately a 60% improvement in productivity in service center operations, while his broader transformation agenda has generated significant commercial impact.

Prior to Carrier, Kamal held key roles at organizations including Satyam, IBM, Tally Solutions, Jay Kuling Group, and Mindlance, where he was appointed Global CIO at the age of 28, making him one of the youngest executives to assume such a role. Since then, he has successfully led complex enterprise-wide transformation programs across industries and geographies.

Combining technology, talent, innovation, and business outcomes, Kamal exemplifies the evolving role of India’s GCC leader: building future-ready capabilities, accelerating AI-led transformation, developing inclusive, high-performance teams, and creating sustainable enterprise value on a global scale. His people-first leadership philosophy, coupled with a relentless focus on innovation and a fail-fast approach to execution, has established him as a prominent voice in India’s rapidly evolving GCC ecosystem.