Malahar Pinnelli

Malahar Pinnelli is the Vice President and Country Leader of 7-Eleven Global Solution Center (GSC), driving the strategy, operations, and evolution of 7-Eleven’s Global Capability Center in India.

Over the past 15 months, Malahar has transformed 7-Eleven GSC from an execution hub into a value-driven center of excellence. By centering operations around deep business context and elevated in-store customer experiences, he has repositioned local teams to lead global conversations, drive end-to-end functional ownership, and solve complex business problems.

Under his leadership, 7-Eleven GSC has experienced significant headcount expansion while maintaining industry-leading retention rates. Malahar has fostered strong global synergy, attracting global executive investments, coaching programs, and cross-border leadership exchanges. Preparing the organization for an AI-accelerated future, he actively shapes global innovation capabilities and guides teams to transition from transactional delivery to strategic enterprise impact.

With over two decades of experience establishing and scaling GCCs, Malahar brings deep expertise in digital transformation, building high-performing technology teams, and global business capability development. Prior to joining 7-Eleven GSC, he served as Vice President of Technology and Managing Director at Ecolab, where he established their digital innovation center in India. His track record includes building strategic capability centers for major global brands such as Callaway Golf, Digi-Key, Papa John’s, Car Parts, Elevate Global, and Agility Health, alongside leadership roles at SMC Squared and PFSWeb. An entrepreneur at heart who previously founded and scaled a startup, Malahar combines strategic foresight with hands-on execution to build resilient, future-ready global capability centers.