Animal Health Firm Zoetis Partners with Infosys to Integrate Advanced AI Solutions

Infosys has announced a strategic collaboration with Zoetis, a leading animal health company. 

According to an official statement, the long-term engagement aims to enhance Zoetis’ IT operations and digital capabilities by integrating advanced AI solutions and automation services. This will provide greater agility to respond to the evolving business landscape and customer needs.

"We look forward to this collaboration with Infosys, which will help us improve operational efficiency as we deliver value to veterinarians, livestock producers, and pet owners globally. This represents our commitment to use digital innovation to continue to lead the animal health industry,” Keith Sarbaugh, executive vice president and chief digital and technology officer at Zoetis, said in the statement. 

Meanwhile, Subhro Mallik, EVP and head of life sciences at Infosys, said, “This transformative journey…will reduce operational complexity and support long-term business objectives. This collaboration also underscores our commitment to delivering practical AI innovations and tailored digital solutions to the life sciences sector.”

Last year, the largest producer of medicine and vaccinations for pets and livestock announced the expansion of its global capability centre (GCC) in Hyderabad, to drive the company’s innovative technology portfolio further.

In a report last year, Zoetis’ India capability centre head Anil Raghav talked about the impact of the GCC, and said that the company plans to create hundreds of high-end technology roles over the next several months. 

“These positions will require specialised skills in areas such as artificial Intelligence, machine learning, data science, enterprise resource planning (ERP), and many more,” he had said. 

In the same report, Sarbaugh had said that the animal healthcare industry is evolving rapidly, driven by factors such as increasing pet ownership, growing medical needs of companion animals, and rising global demand for animal protein. 

“Data, analytics, and technology underpin this evolution and our abilities to connect with our customers, whether a pet owner, veterinarian, or producer. Identifying talent who has experience in technology that is critical to our future, such as SAP S4 HANA, Salesforce, Hybris, Microsoft Copilot and ChatGPT, to name a few, is a key priority,” Sarbaugh had said.