Genpact Bolsters Executive Leadership with Two Key Appointments Focusing on AI

In a move signalling its commitment to digital transformation, Genpact announced today the appointment of two new executives to its leadership team. 

Vipin Gairola has been named Global Operating Officer, while Vidya Rao assumes the role of Chief Technology and Transformation Officer. These appointments underscore Genpact's dedication to leveraging data, technology, and AI-first principles to drive growth.

As the newly appointed Global Operating Officer, Vipin Gairola will spearhead the transformation of service delivery for Genpact's clients through AI-led solutions. With extensive experience garnered from senior leadership roles at Accenture over the past two decades, including his recent tenure as Chief Strategy Officer for Accenture Operations, Gairola brings a wealth of expertise to Genpact. 

In his new capacity, he will oversee the company's global client operations, analytics, data, and technology initiatives, solidifying his position as a key figure within Genpact's Leadership Council.

Meanwhile, Vidya Rao, formerly Genpact's Chief Information Officer, assumes an expanded role as Chief Technology and Transformation Officer. In this capacity, Rao will lead the charge in reimagining Genpact's internal processes, tools, and infrastructure with an AI-first approach. 

Additionally, she will be instrumental in establishing a robust data office to enhance Genpact's data capabilities, enabling the company to derive actionable insights to drive its AI and Automation initiatives forward.

Commenting on the appointments, BK Kalra, President and CEO of Genpact, expressed enthusiasm for the new additions to the leadership team. "We are excited to have highly talented and transformative individuals in key leadership roles at Genpact," said Kalra. "Vidya and Vipin's appointments emphasise our ongoing strategy to re-energize our leadership team to drive us into our next chapter of growth."

The appointments of Gairola and Rao underscore Genpact's strategic focus on harnessing the power of data, analytics, operations, and AI to drive innovation and steer both the company and its clients towards success in an AI-driven world.