Razorpay, NPCI Enable In-Chat UPI Payments on Claude for Zomato, Swiggy, Zepto

Razorpay and National Payments Corporation of India (NPCI) have launched Agentic Payments on Anthropic’s Claude, allowing users to complete purchases from Zomato, Swiggy and Zepto within a single AI conversation.

The announcement was made at the India AI Impact Summit in New Delhi. The platform is currently in pilot with a limited set of users.

The integration enables Claude to complete transactions on a user’s behalf using UPI infrastructure, including UPI Reserve Pay. Users can set a spending limit for a merchant and make multiple purchases without being prompted for a PIN. The companies said users retain control through real-time visibility, flexible limits and the ability to revoke consent.

Under the new system, users can ask Claude to order food or groceries, compare options, and confirm purchases without switching applications. In one demonstration, a user asked the assistant to order snacks from Zomato for delivery to an office location. 

In another example, a user set a budget and cuisine preference for a dinner order on Swiggy. The same flow extends to grocery and quick-commerce purchases on Zepto.

The companies said India’s UPI infrastructure and mandate-enabled payments framework provide the foundation for AI agents to transact in a consent-based manner. They added that high-frequency digital transactions in categories such as food and grocery support this model.

Commenting on the launch, Harshil Mathur, CEO and Co-founder, Razorpay, said, “AI shouldn’t stop at recommendations - it should finish the job. We’re excited to partner with Anthropic’s Claude and NPCI to bring this vision to life,” he said.

Today, the real challenge with AI-led commerce isn’t intelligence - it’s trust. By combining UPI’s consent-based model with Razorpay’s payments infrastructure, we’re making it possible for AI agents across India to transact in a way that’s transparent, reversible, secure, and firmly under user control,” he added. 

Sohini Rajola, Executive Director – Growth, NPCI, said, “With UPI Reserve Pay, users can give consent once and allow intelligent systems to transact on their behalf in a controlled, transparent way. Our partnership with Razorpay and Anthropic enables this new model of commerce, where AI and UPI work together to make everyday transactions faster, safer, and more intuitive.”

Razorpay said the launch builds on its earlier partnership with NPCI and OpenAI announced at GFF 2025, aimed at advancing AI-driven payments in India.

The companies said the initiative reflects a broader push to integrate conversational AI with real-time payments infrastructure for everyday transactions.