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Technology services and consulting company Capgemini on Friday announced the acquisition of Aodigy Asia Pacific, a Singapore-based CRM company that offers a full range of Salesforce ecosystem customer engagement solutions. With this acquisition, Capgemini aims to further strengthen its services in the region.
“We are responding to client demands by creating one of the region’s largest and most-awarded customer experience teams specializing in the Salesforce ecosystem,” said Olaf Pietchner, CEO of APAC at Capgemini and member of the group executive committee. The acquired company has built Salesforce-based solutions, including sales optimization, customer interaction, cloud migration and business process automation, through its operations in Singapore and Vietnam.
Pietchner added that companies and public sector departments are looking for ways to deliver exceptional personalized experiences while continuously reinventing their businesses and offerings. “Our expertise and insight in customer relationship management, business and technology are a strong fit with Capgemini’s digital transformation capabilities,” said Tjioe Yeow Chong, co-founder and partner of Aodigy Asia Pacific.
He added that joining Capgemini would come with new career opportunities for their highly skilled people and provide their clients in Singapore and Vietnam access to the scale and breadth of Capgemini’s world-class end-to-end business solutions.
This was Capgemini’s fifth acquisition in the Asia-Pacific in the past 24 months. Last year, it acquired Multibook’s SAP global services line. It enabled Capgemini to further build its SAP capabilities and enrich its client portfolio of business services in Japan and SouthEast Asia.
The slew of acquisitions complement the company’s ambition to provide clients throughout the region with market-leading digital, data, and cloud services in order to generate sustainable business value.