Key takeaways
- Wobot.ai utilises AI to enhance hygiene compliance and safety standards in the hospitality and retail sectors.
- The startup focuses on monitoring operations by detecting anomalies in standard operating procedures.
- Computer vision technology plays a crucial role in improving customer experience and operational efficiency.
- Wobot.ai was founded in 2017 by a team of three, highlighting a collaborative approach to innovation.
Artificial Intelligence is the answer to many unanswered questions. This emerging technology has been applied in numerous sectors, among which healthcare and retail have benefited the most. Use cases such as chatbots, price optimisation, demand forecasting, data analysis, fraud detection, among others have been used heavily in these two sectors.
Over the past couple of years, computer vision technology has come a long way in helping businesses innovate successfully. It makes the most of existing cameras as well as data and enables business-altering implementations. When we specifically think of the hospitality industry, one can’t help but wonder about the various ways in which autonomous solutions can be put in place for better customer experience and higher hygiene standards across the sector.
A New Delhi-based startup is leveraging AI with the intent of enabling hospitality and retail businesses to monitor operations by detecting and tracking anomalies in standard operating procedures (SOPs).
Analytics India Magazine caught up with Adit Chhabra, CEO and co-founder of Wobot.ai to gain insights on how this company is leveraging AI in retail and healthcare. Founded in 2017 by Tapan Dixit (COO), Tanay Dixit (CPO) and Adit Chhabra (CEO), Wobot.ai is an AI-powered computer vision SaaS platform which helps hospitality, food, retail, and manufacturing businesses monitor their operations.
According to Chhabra, the plug-and-play tool connects to any existing CCTV or other forms of cameras and helps detect and track anomalies in the SOPs. It currently offers various modules which include hygiene, food safety, pilferage, and customer experience. Last year, the startup collaborated with Indian Railway Catering and Tourism Corporation (IRCTC) to introduce AI to monitor the food production process across its several base kitchens. Wobot deploys solutions and pre-trained models for retail businesses and helps them capture key areas to generate customer insights.
With Wobot's video analytics, it is also possible to detect and measure losses due to employee theft at the counter. Using our proprietary transaction detection algorithm, retailers can also get details of the actual transactions that took place.
