Kyndryl and Dynatrace announced a global alliance to provide joint offerings for insights and informed business decisions. The collaboration offers unified observability, application modernisation, and enhanced AIOps capabilities for customers.

The alliance expands on their 2022 relationship, aiming to provide more capabilities in unified observability, application modernisation, cloud migration, and IT service and operations automation.

The Kyndryl and Dynatrace partnership reaps manifold benefits for both companies and their customers. For Kyndryl, this alliance enables the offering of an expanded array of services through collaboration with Dynatrace, granting access to the latter’s observability platform to enhance their own service spectrum. This integration also opens avenues for Kyndryl to increase revenue by marketing and selling Dynatrace’s products to its customer base.

“Leveraging Dynatrace’s OneAgent and Kyndryl’s expertise has helped Hapag-Lloyd access more system process insights,” said Michele Madaus, Director IT Supporting Platforms at Hapag-Lloyd.

Dynatrace, on the other hand, gains access to Kyndryl’s specialised expertise in IT infrastructure and cloud computing, expanding its customer reach and revenue streams through Kyndryl’s established sales channels. Customers, as a result of this partnership, experience the advantage of a consolidated solution for their IT infrastructure needs and access to cutting-edge observability technology via Dynatrace’s platform. 

“Kyndryl is an ideal partner to bring the Dynatrace observability and security platform to more customers,” said Michael Allen, Vice President of Global Partners at Dynatrace.

Specific instances include banks optimising cloud applications, retailers enhancing edge computing, and healthcare providers securing patient data while leveraging monitoring solutions for potential incidents, underscoring the practical application and benefits of this collaboration. This alliance not only offers immediate advantages but also holds the promise of further innovative solutions and services in the evolving partnership between Kyndryl and Dynatrace.

“Kyndryl’s alliance with Dynatrace provides more opportunities for increased application observability and actionable business insights,” said Nicolas Sekkaki, Kyndryl Applications, Data, and AI Global Practice Leader.