Active Hackathon

InnerChef CEO Backs Use Of AI In F&B Industry, Says Food Delivery Platforms Don’t Share Enough Data With Cloud Kitchens

 

THE BELAMY

Sign up for your weekly dose of what's up in emerging technology.

After banking, retail and manufacturing, Artificial Intelligence has now also trickled down to the food and beverage industry.

Earlier this week Indian cloud kitchen startup, InnerChef, announced its plans to expand its operations using data analytics and artificial intelligence in 2018.

The startup that was founded in 2015, plans to increase its number of kitchens and add to its  fresh food brands.

Rajesh Sawhney, founder and CEO of InnerChef, told a news website that the company will take forward its ‘multi-city and multi-brand’ strategy and seek to employ artificial intelligence and data analytics  to improve customer experience. Currently, the startup has 13 kitchens across four cities (Bengaluru, Hyderabad, Delhi NCR and Mumbai) and plans to add Pune and Ahmedabad to the list. It expects to have 40 kitchens by the end of 2018.

“We have a data scientist on board and are working with deep-learning tech startup Silversparro to understand customer data better,” added Sawhney on using AI to improve customer experience.

Sawhney also expressed his disdain over the amount of data that is being shared (or not being shared) with cloud kitchen services by food delivery platforms. “There is a need for these platforms to share more data with cloud kitchen companies to help them understand their customers,” he opined.   

InnerChef faces competition from other known contenders such as FreshMenu, Swiggy and Zomato, among others, in the area of cloud kitchen and food delivery services. Some of these name have already started exploring the idea of using technologies like machine learning and AI in their businesses.

Earlier this year, it was reported that Swiggy has been focusing on  improving  its capabilities in multiple areas including machine learning and data sciences using the $80 million it raised. A sizable portion of it came from the media and internet conglomerate Naspers Ltd.  

Freshmenu too has been known for experimenting with AI in the recent past with its Facebook Messenger bot.

With examples of Indian companies from other sectors, most notably Flipkart, highlighting the importance of inclusion of AI in their businesses, companies from the food industry may also push the country’s drive towards AI adoption.

More Great AIM Stories

Jeevan Biswas
An unapologetic movie buff with a special admiration for Marlon Brando and Stanley Kubrick, Jeevan is a post graduation student in Journalism and Mass Communication. He hopes to make an impact with his uncompromising reportage some day.

Our Upcoming Events

Conference, Virtual
Genpact Analytics Career Day
3rd Sep

Conference, in-person (Bangalore)
Cypher 2022
21-23rd Sep

Conference, in-person (Bangalore)
Machine Learning Developers Summit (MLDS) 2023
19-20th Jan

Conference, in-person (Bangalore)
Data Engineering Summit (DES) 2023
21st Apr, 2023

3 Ways to Join our Community

Discord Server

Stay Connected with a larger ecosystem of data science and ML Professionals

Telegram Channel

Discover special offers, top stories, upcoming events, and more.

Subscribe to our newsletter

Get the latest updates from AIM
MOST POPULAR

Why IISc wins?

IISc was selected as the world’s top research university, trumping some of the top Ivy League colleges in the QS World University Rankings 2022

How does the Indian Army want to use AI?

An AI system that can collect data, analyse them and present the same to the commander in a very short time frame is one of the key requirements for the Indian Army

How Data Science Can Help Overcome The Global Chip Shortage

China-Taiwan standoff might increase Global chip shortage

After Nancy Pelosi’s visit to Taiwan, Chinese aircraft are violating Taiwan’s airspace. The escalation made TSMC’s chairman go public and threaten the world with consequences. Can this move by China fuel a global chip shortage?

[class^="wpforms-"]
[class^="wpforms-"]