- Published on April 20, 2022
- In IT Services
Detecting emotions using AI is a huge industry already
The solution offers EQ-based sales real-time and post-call sentiment, engagement, and EQ-based conversation intelligence for revenue teams.
- By Avi Gopani
If there is one aspect students have aced over the years, it is to keep a straight face while the teacher is explaining yet be in their dream world. This was further enabled with virtual schooling that allows students to protect their privacy and opt not to turn on their cameras. What if one were to tell them their teachers can now understand what a student is doing and read their emotions? Welcome to the growing world of sentiment analysis through AI.
By definition, sentiment analysis is an analytical technique that uses statistics, natural language processing, and machine learning to determine the emotional meaning of communications. The technology is used for several cases, including evaluating response to stimuli, such as in advertisement calls, schools, social media posts and more. In addition, with the increasing move to virtual meetings and calls, companies are finding it more accessible to leverage such tools.
Sales analysis
Uniphore is one such tool using AI to
📣 Want to advertise in AIM? Book here
Avi Gopani
Avi Gopani is a technology journalist that seeks to analyse industry trends and developments from an interdisciplinary perspective at Analytics India Magazine. Her articles chronicle cultural, political and social stories that are curated with a focus on the evolving technologies of artificial intelligence and data analytics.
Related Posts
For 25 Years, Wikipedia Trained AI. Now it Wants Payback
Wikipedia’s partnerships with Microsoft, Meta, Perplexity, Mistral, and Amazon have ushered it into the AI era.
Global AI Summits, Big Promises, No Rules: Will India’s Be Any Different?
The previous global AI summits have delivered failed promises of self-regulation by Big Tech and voluntary agreements lacking teeth.
How Agentic AI is Redesigning Job Roles for Engineers
EY research shows that 62% of employees in India are already using AI regularly at work.
AI is Forcing the End of Unit Testing. Here’s What It Means for Engineering Talent
The cost of such failures is enormous, forcing teams to rethink how early and how holistically they test.
India’s Big Tech Governance, Unchecked Tech Optimism Alarm Policy Advisors
Policy advisors and civil society groups accuse Big Tech of serving corporate interests with a hawkish AI push.
Why Scrapping 10-min Delivery Doesn’t Give Gig Workers Much Relief
Quick commerce firms are scrapping 10-minute deliveries, but riders still chase incentives and face penalties.
Why Union Budget 2026 May Be Critical for India’s AI Plans
The Budget will be announced ahead of the IndiaAI Impact Summit, scheduled for February 19–20.
Tailwind Was Crushed by AI. Now, AI Companies Are Rescuing It
Tailwinds Labs CEO Adam Wathan recently posted that revenue was down 80% despite 75 million monthly downloads.
Download the easiest way to
stay informed
stay informed
