Back in 2018, cloud-based software company, Freshworks raised $100 million in Series G funding round, thereby becoming India’s first enterprise tech unicorn at a $1.5 billion valuation. Led by Girish Mathrubootham, Freshworks Inc. has become the first Indian software maker to list on Nasdaq. The company raised over $1.03 billion in its initial public offering (IPO) with a recording market capitalisation of $10.13 billion. 

We have listed the latest analytics and data science job openings at Freshworks in India.

Also read: What Is The Hiring Process Of Data Scientists At Freshworks?

1| Senior/Lead Data Engineer

Location: Bangalore

Responsibilities:

• Collaborate with ML engineers and data scientists to gather requirements.
• Design and implement ETL big data pipelines to train ML models.
• Streaming processing and Batch pipelines using UDFs, ML libraries and load processed data to multiple distributed data sources.

Apply here.

2| Lead Data Scientist

Location: Bangalore

Responsibilities:

• Collaborate with product and business teams to understand all aspects of the problem.
• Define the right target metrics that best represent the end-user value.
• Apply knowledge of ML, statistics, and advanced mathematics to conceptualise, experiment and design an intelligent system.
• Build efficient systems for processing large amounts of data; be proficient with distributed programming frameworks such as Hadoop/Spark.

Apply here.

3| Senior Cloud Infrastructure Engineer

Location: Chennai

Responsibilities:

• Develop software to improve the efficiency and accuracy of Cloud Capacity Planning.
• Design and implement cloud resource management systems, with many competing dimensions, to achieve an appropriate balance between Innovation, Reliability, and Efficiency.
• Being on-call for infrastructure escalations.

Apply here.

4| Senior Data Scientist

Location: Chennai

Responsibilities:

• Collaborate with product and business teams to understand all aspects of the problem.
• Define the right target metrics that best represent the end-user value.
• Apply knowledge of ML, statistics, and advanced mathematics to conceptualise, experiment and design an intelligent system.

Apply here.

5| Senior Software Engineer – Big Data

Location: Chennai

Responsibilities:

• Data engineer for our data platform team that processes several terabytes of data in a day generated by Freshworks’ products.
• The team works like an agile software laboratory experimenting with open source software and translating them to business-critical use cases.
• You would have had experience writing MapReduce programs beyond just word count examples or tried building your own search engine. If you have written scalable code as a backend engineer and can demonstrate an interest in big data, we can help you learn on the job.

Apply here.

6| Senior Software Engineer – Machine Learning

Location: Chennai

Responsibilities:

• Deliver scalable, low latency, and high-performance ML solutions for different Freshworks products.
• Build ML pipelines end-to-end, including stages such as data pre-processing, model generation, cross-validation, and active feedback.
• Build efficient systems for processing large amounts of data; be proficient with distributed programming frameworks such as Hadoop/Spark.

Apply here.

7| Staff Engineer – Cloud Infrastructure

Location: Bangalore

Responsibilities:

• As an engineering leader, understand, own, and deliver the Engineering Roadmap for your teams.
• As an architect, design, document, and deliver the most elegant, practical solutions to challenging engineering problems.
• As an experienced engineer, identify and help prioritise the most critical technical debt alongside solutions and iterative plans to chip away at the debt.

Apply here.

8| System Engineer – Cloud Infrastructure

Location: Bangalore

Responsibilities:

• Works with cross-product teams to ensure the high availability of the system.
• Identifies system bottlenecks and recommends solutions to solve the availability issue.
• Undertake system-level debugging in Linux independently.

Apply here.

9| Lead – Business Analyst

Location: Chennai

Responsibilities:

• Working closely with stakeholders to help identify business issues & enable them with insights from data through the application of analytical techniques and recommend solutions.
• Integrate data from multiple sources systems to form coherent views that would enable complex analysis.
• Design & implement structured processes within the GTM Ops team to maintain high levels of data quality and accuracy.

Apply here.

10| Senior Data Analyst – CSM

Location: Chennai

Responsibilities:

• Work with the business’s departmental heads, management, and key stakeholders, in developing detailed business requirements, conducting gap analysis, creating functional designs, and guiding the business’s leadership through analytical data processing when needed.
• Develop well-structured analytical plans and analyse large data sets for product adoption drivers, churn insights, health metrics, cross-sell and upsell opportunities, and other data-sets and ad hoc statistical analysis.
• Build statistical forecasting models by identifying key signals for predicting churn and upsell/cross-sell opportunities. In addition, Senior Data Analysts will diagnose, validate, and improve the performance of these models over time.

Apply here.