Rachana Bahadur

Rachana Bahadur is SVP and Country Head for India at Synchrony, with over three decades of experience in financial services and banking. Throughout her career, she has held prominent roles at Goldman Sachs, JPMorgan Chase, and Morgan Stanley. Her focus has encompassed product and risk management, controllership and operations, and leading several large-scale technology renovations. She has spent the last 18 years in senior global leadership positions across the US, Asia, and Europe. In her current role, Rachana leads all of Synchrony’s India presence, driving strategic transformation with an emphasis on process excellence, ownership, and fostering a collaborative culture.

Before joining Synchrony, Rachana served as Managing Director at Goldman Sachs, where she co-led pan-India operations and led the India Asset and Wealth Management Division, implementing significant technological and legacy changes. Her extensive background also includes a decade at JPMorgan Chase, managing global teams across diverse retail operations such as call centers, payments, and mortgage operations.

Rachana holds a BBA from Baruch College, New York, and is a Certified Public Accountant. She is a passionate advocate for inclusion and diversity. Outside of her professional life, she plays golf and tennis, enjoys traveling to explore new cultures, and spends time with her family.