Vaishnavi Prasad

Consilio’s India journey reflects a deliberate shift from a traditional delivery center to a strategic capability hub driving innovation, specialized expertise, and global business impact. Operating at the intersection of law, data, and technology, India now plays a critical role across eDiscovery, legal technology, AI, commercial operations, and sales support.

This transformation has been led by Vaishnavi Prasad, India Country Head, who oversees the India Center’s global delivery, talent, and transformation agenda. As the second employee to join Consilio India, and with more than 25 years of experience building multinational operations, she has played a key role in developing India into a globally integrated, high-performing capability hub.

From the outset, Consilio made a deliberate decision to build deep expertise in eDiscovery and legal technology in India. These highly specialized services require legal knowledge, technology expertise, analytical thinking, precision, and the ability to manage sensitive data. Through structured training, innovative talent management, close alignment with global teams, and the development of consistently high-performing teams, India quickly built the expertise and credibility to manage increasingly complex work.

Technology has been a major part of this evolution. What began as IT support has grown into a product development and AI ecosystem. Today, India contributes more than 50% of Consilio’s AI development, supporting solutions for document review automation, contract analysis, risk identification, and other legal technology applications.

India’s role has also expanded into client-facing program management, commercial operations, and sales support, demonstrating growing trust in its capabilities and its contribution to business growth. A four-location operating model and rapid infrastructure expansion, including three new offices within twelve months, support scalability and 24/7 global delivery.

Today, Consilio India combines domain expertise, technology, AI, and operational excellence. As legal services become increasingly technology-led, India is positioned to lead innovation, strengthen global delivery, and contribute directly to Consilio’s next phase of growth and sustenance.