Digital workflow company ServiceNow on Monday announced the opening of its digital incubation hub – “Innovation Centre” for Indian enterprises to model, demonstrate and stress-test digital roadmaps, such as GenAI, hyper automation and low code apps to deliver a better experience for customers and employees.

Located in  Hyderabad, Knowledge City, the Innovation Centre boasts nine purpose-built rooms dedicated to assisting companies in creating customized digital blueprints to scale their business operations. In addition to its primary function, the centre will facilitate on-demand training sessions in collaboration with academia, customers, and partners committed to enhancing the digital skills of Indian citizens.

Establishing an Innovation Centre in Hyderabad, enables our customers to have conversations directly with our engineers at ServiceNow’s largest development centre outside of the USA, and integrate emerging technologies customised to their business strategies to best meet their needs.” said Kamolika Gupta Peres, Vice President & Managing Director, ServiceNow Indian Sub-Continent. 

Furthermore, ServiceNow’s global RiseUp program has partnered with ten academic and government institutions in India over the past ten months, with a commitment to train over 5,500 students in digital skills during the initial phase. 

Recently, ServiceNow introduced  ‘Now Assist for Virtual Agent’, a cutting-edge solution that enhances the capabilities of the platform’s chatbot through the application of Generative AI in textual scenarios.