Tata Consultancy Services has unveiled TCS AI WisdomNext, a platform aggregating multiple GenAI services into a single interface.
This platform enables organisations to rapidly adopt next-gen technologies at scale, reduce costs, and comply with regulatory frameworks.
Addressing Industry Challenges
AI and GenAI have extensive applications across the business value chain. However, solution designers often struggle to select, experiment, and decide on the right foundational models due to their constant evolution and varying capabilities.
TCS’ AI for Business Study revealed that while business executives are optimistic about AI's impact, they are uncertain about the transformation path. TCS AI WisdomNext addresses these challenges by helping businesses choose the right models and simplifying the design of new business solutions using GenAI tools.
Siva Ganesan, Head of the AI.Cloud Unit at TCS, stated, “Customers appreciate the newly launched platform’s ability to help navigate a diverse and quickly evolving AI marketplace and rapidly compose 'art-of-the-possible' solutions.”
Real-World Applications
During its initial testing phase, TCS has already utilised this tool for several of its largest customers. Examples include fast-tracking sales for an outdoor advertising company in the US, enhancing productivity for an American insurance provider, and improving customer experience for a leading UK bank.
Scott Kessler, Executive Vice President and Chief Information Officer at Northeast Shared Services, commented, “Through access to the TCS AI WisdomNext platform, we can amplify our enterprise knowledge, orchestrating a seamless integration of data and insights to enhance efficiency, innovation, and customer-centric focus.”
Accelerating AI Adoption
TCS AI WisdomNext provides unique capabilities to compare GenAI models and tools across various cloud services within a unified interface. This allows clients to accelerate AI adoption at scale.
The platform also offers ready-to-deploy business solution blueprints with built-in guardrails, simplifying the process for large organisations to quickly adopt GenAI solutions.
Platform Features
TCS AI WisdomNext includes several key features:
- Preconfigured industry solution blueprints
- Intelligent ‘evaluator bots’ for comparing GenAI models and technology stack choices
- Scenarios to optimise GenAI running costs
- Centralised governance with in-built guardrails for compliance
- Seamless portability across cloud platforms and GenAI ecosystems
- Hyper-personalised experiences for higher customer satisfaction
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