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Amazon Reveals AI Glasses for Delivery Workers to Cut Phone Use

As drivers arrive at delivery locations, the glasses will activate to provide crucial details, streamlining identification.
Image by Amazon

Amazon has announced a prototype of smart glasses equipped with AI technology, specifically designed for its delivery personnel. The company aims to streamline the delivery process by reducing the need for drivers to check their phones, read package labels, and look around for the correct address.

The “Amelia” smart glasses use AI-driven sensing and computer vision technology, along with cameras, to create a heads-up display that shows everything from navigation information to safety hazards to delivery assignments.

Once drivers securely park at a delivery spot, the glasses automatically activate, providing the delivery associate with delivery details directly in their line of sight. According to the company, this process begins with identifying the correct packages in their vehicles for the respective residences. 

“The smart glasses are just one step in our broader effort to innovate in the last-mile delivery process, creating solutions that improve safety,” the company said in a statement

Amazon has joined other tech giants in Silicon Valley, like Meta, by investing in and creating smart glasses, but the Seattle-based company has not yet disclosed plans for a consumer version of the “Amelia” smart glasses.

The company also introduced a robotic arm named “Blue Jay,” intended to assist warehouse workers by retrieving items from shelves and organising them. According to Amazon, this robot, already in operation at a warehouse in South Carolina, aims to minimise injuries and optimise space use in its facilities.

Moreover, the tech giant launched a new AI tool called “Eluna,” which will offer operational insights for Amazon warehouses. Both Blue Jay and Project Eluna collaborate with operations employees to foster safer and more efficient working environments. “These advanced innovations build on several recent AI and automation breakthroughs for our operations, like Vulcan and DeepFleet,” Amazon said.

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Picture of Smruthi Nadig
Smruthi Nadig
Smruthi brings over two years of experience in reporting on the global energy industry. They hold a Master's Degree from the University of Leeds in International Journalism and a Bachelor's Degree from Christ University in Media Studies, Economics and Political Science.
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