Hexaware to Drive EBRD’s Banking Tech Ops for 5 Years

The European Bank for Reconstruction and Development (EBRD), a multilateral development bank operating across 40 economies, has selected Hexaware Technologies under a five-year framework to develop the bank's technology operations.

The agreement covers the EBRD's Run-Change-Transform technology portfolio and aims to support its technology blueprint, Northstar. The scope includes software engineering, IT operations, cybersecurity, cloud, data analytics, SAP application support, and treasury risk operations.

Hexaware said it would help integrate AI into the bank's operations, automate processes, and identify opportunities to improve delivery efficiency. The financial details of the deal were not disclosed.

Under the framework, Hexaware will work as part of the EBRD's technology organisation, with onshore and offshore centres supporting delivery. Hexaware plans to deploy three of its platforms: RapidX for agentic software development, Amaze for data engineering and modernisation, and Tensai Reasoning Ops for intelligent operations and AIOps.

The arrangement builds on an existing relationship between the two organisations.

"We want our strategic partners operating as part of one team, no matter where they are based geographically," Simon Reeves, Director of Technology at the EBRD, said in a statement.

The partnership's integrated delivery model also has parallels with Hexaware's forward-deployed engineering capabilities, which involve engineers working directly in client environments.

Hexaware also intends to take this approach to other international financial institutions and multilateral development banks.