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Artificial Intelligence in Action in India’s Growing Insurtech Space

AI in insurance
The world is changing and insurance is changing with it. This change is being driven by customer expectation and technological advancement. To be competitive, insurance companies need more customer insights, and the ability to turn these insights into actions, which requires focused effort and expertise. Many insurance companies struggle in this area which is why insurtech start-ups play a key role. They are able to move faster and identify these gaps and provide solutions. The bulk of these solutions are fuelled by use of artificial intelligence. It’s not wrong to say that AI is beginning to play a key role in enabling insurtech start-ups to bring ‘smartness’ to insurance. However, not all types of AI techniques can add value to insurance processes in the same way. In order to unde
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Picture of Shivakumar Shankar
Shivakumar Shankar
Shivakumar Shankar (Shiv) is Managing Director, India, for LexisNexis Risk Solutions. He brings more than 25 years of diversified experience in consumer durables and insurance, of which more than a decade has been in insurance and insurance data solutions. Shankar is well versed in the underwriting and business needs of the Indian insurance market and is working to bring data driven practices to insurers. In this role, he helps insurers manage the challenges of making complex data solutions work for real-time transactional decision making. Shankar has been Managing Director of the India business since August 2012, and is an industry expert on the collection and optimisation of data for use in insurance risk assessment. Before joining LexisNexis Risk Solutions, he was Sr. VP – Marketing & New Initiatives at Cholamandalam MS General Insurance.
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