- Published on November 26, 2021
- In Global Tech
Behind Bot-in-a-Box by Google: It’s No-Code Conversational AI Tool
Google’s ‘Bot-in-a-box’ tool brings developers and non-developers on the same page, opening the scope for new and faster innovations in conversational AI.
- By Meeta Ramnani
Conversational AI is developing fast, and the pandemic only gave a boost to the technology - especially enterprise conversational AI, as people needed answers and the staff at companies was not present. The customers embraced the technology with open arms. Conversational AI is a huge market at USD 6.8 billion in 2021 and is expected to reach USD 18.4 billion by 2026 (CAGR of 21.8%)
Conversational AI is in high demand as it provides AI-powered customer support services and can be deployed across multiple channels. Also, the reduced costs of chatbot development have increased the use of this technology that combines speech-based technology, NLP, and ML, into a single platform.
While it is a no-brainer for larger companies to integrate AI in their customer chat services, SMBs are still
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Meeta Ramnani
Meeta’s interest lies in finding out real practical applications of technology. At AIM, she writes stories that question the new inventions and the need to develop them. She believes that technology has and will continue to change the world very fast and that it is no more ‘cool’ to be ‘old-school’. If people don’t update themselves with the technology, they will surely be left behind.
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