- Published on May 8, 2018
- In IT Services
Indian Retailers Embracing AI, Robotics, Blockchain To Keep Up With The Likes Of Amazon Go
- By Richa Bhatia
The digitisation wave has swept through the retail sector upending many functions such as supply chain operations across the globe wherein drones are closing the last-mile gap. In-store experiences are getting digitised and automated too — take Seattle’s Amazon Go for example — which totally phased out cashiers. Now, Indian retailers, like Shopper’s Stop, Reliance Retail and Aditya Birla retail are also experimenting with cutting-edge technologies like AI, robotics and cognitive technologies to build a seamless interface for customers.
According to a Harvard Business Review research, retailers who are able to provide an omnichannel shopping experience to their customers are likely to increase their return on investment by over eight times and also increase their sales exponentiall
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Richa Bhatia
Richa Bhatia is a seasoned journalist with six-years experience in reportage and news coverage and has had stints at Times of India and The Indian Express. She is an avid reader, mum to a feisty two-year-old and loves writing about the next-gen technology that is shaping our world.
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