Article Complete
AIM
Kyndryl opens new office in Bengaluru, third in the city
Kyndryl opens new office in Bengaluru, third in the city
Bengaluru Overload

Kyndryl opens new office in Bengaluru, third in the city

The office will be home to Kyndryl’s first-ever global Customer Experience Center (CEC).

Published Updated

Key takeaways

  • Kyndryl opens its third office in Bengaluru, featuring a global Customer Experience Center.
  • The new office spans over 250,000 square feet and includes interactive demo areas.
  • Kyndryl strengthens partnerships in Bengaluru, including a 10-year contract with Bengaluru International Airport.
  • The company expands collaboration with Google Cloud to develop generative AI solutions.
  • Kyndryl secures an IT modernization deal with Canara Bank, surpassing IBM.
5 min

Global IT infrastructure services provider Kyndryl opened its third office in Bengaluru on Wednesday.

The US-based company now has 12 offices operating out of India, with the latest one spanning over 250,000 square feet. The CEC will include three separate “experience zones”, which will also feature demo areas for customers to make use of interactive demonstrations.

“The new office will provide our customers with an integrated view of our tech skills and capabilities,” said Kyndryl’s Global Head of Delivery James Rutledge. Apart from this, the office will also house a separate security and network operations centres, and a Vital Studio.

The company’s relationship with Bengaluru has grown significantly over the last few years. Kyndryl has forged partnerships with several Bengaluru-based companies and universities.

This includes an ongoing 10-year contract with Bengaluru International Airport Limited (BIAL) in creating an “Airport in a Box” platform. Specifically, this would be to help the airport authority scale-up to operationally handle exponentially increasing passenger traffic.

Similarly, they also collaborated with edtech company USDC in creating a “University in a Box” platform to help streamline management processes within universities.

In more recent developments, the company also expanded its partnership with Google Cloud in using Gemini to help create generative AI solutions for their customers. With the new office’s CEC, these solutions may also be demoed in real-time.

Kyndryl, notably, also beat out IBM in securing an IT modernisation deal with Canara Bank earlier this year.

With the new office significantly larger than the company’s older offices in the city, this will likely further cement Kyndryl’s foothold in the Silicon City. “India is benefiting from a confluence of tech capability and skills, demographic dividend and market opportunity,” said Kyndryl India president Lingraju Sawkar.

Membership

Stay ahead with AI insights.

Unlimited access to premium articles, exclusive analysis, and the stories shaping India's AI economy.

Subscribe now

AIM Americas

1190 Miraloma Way Suite P, Sunnyvale, CA 94085

AIM India

1st Floor, Sakti Statesman, Bellandur, Bengaluru – 560103

© 2026 AIM. All rights reserved.