AI is Redrawing VC Rules as Investors Hedge Bets Against Rival Startups
As AI reshapes markets, VC firms like Sequoia Capital are backing rival startups, raising fresh questions.
Image by The Digital Transformation Journey Of Mahindra Comviva
- By Sejuti Das
A subsidiary of Tech Mahindra and a part of the $21 billion Mahindra Group, Comviva is one of the rising stars in the mobility solutions industry with an extensive portfolio of solutions ranging from mobile finance, digital payments, customer value management to mobile data and managed VAS services. Comviva has been a tour de force in inspiring a communication revolution.
However, there was a lot of manual effort and lack of proper process in onboarding and training their end-users, i.e. telecom operators, across multiple applications. This has turned out to be a huge challenge for Mahindra Comviva. Technical documentation also requires high effort as the high-level support queries were resulting in high response time. This urged the telecom technology company to collaborate with Whatfix, a SaaS-based platform to provide in-app guidance and performance support for web applications and software products. This not only helped Comviva to solve challenges related to time-consuming
📣 Want to advertise in AIM? Book here
Sejuti Das
Sejuti currently works as Associate Editor at Analytics India Magazine (AIM). Reach out at sejuti.das@analyticsindiamag.com
Related Posts
Inside IAIRO, India’s ISRO for AI
IAIRO is trying to create an ecosystem in India with funded labs, strong mentors, ambitious peers, and a culture of
For 25 Years, Wikipedia Trained AI. Now it Wants Payback
Wikipedia’s partnerships with Microsoft, Meta, Perplexity, Mistral, and Amazon have ushered it into the AI era.
Global AI Summits, Big Promises, No Rules: Will India’s Be Any Different?
The previous global AI summits have delivered failed promises of self-regulation by Big Tech and voluntary agreements lacking teeth.
How Agentic AI is Redesigning Job Roles for Engineers
EY research shows that 62% of employees in India are already using AI regularly at work.
AI is Forcing the End of Unit Testing. Here’s What It Means for Engineering Talent
The cost of such failures is enormous, forcing teams to rethink how early and how holistically they test.
India’s Big Tech Governance, Unchecked Tech Optimism Alarm Policy Advisors
Policy advisors and civil society groups accuse Big Tech of serving corporate interests with a hawkish AI push.
Why Scrapping 10-min Delivery Doesn’t Give Gig Workers Much Relief
Quick commerce firms are scrapping 10-minute deliveries, but riders still chase incentives and face penalties.
Download the easiest way to
stay informed
stay informed
