- Published on October 26, 2018
- In AI Features
Why The Indian Finance Industry Is Becoming A Leader In Chatbot Deployment
- By Abhishek Sharma
Chatbots are being used extensively— be it in Indian Railways or others just for entertainment. These ‘intelligent’ computer programs are pervading every workspace and the one industry that has seen the most number of adoptions in India in the financial sector. Mostly to provide an unparalleled customer experience, these chatbots are proving to a friendly replacement of human counterparts in dealing with customer queries.
Given the ubiquitousness of smartphones coupled with the low-cost Internet, AI in software applications has spread much more than what it was a few years ago. Not to mention serious research in most AI-related fields; all of these have led to the growt
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Abhishek Sharma
I research and cover latest happenings in data science. My fervent interests are in latest technology and humor/comedy (an odd combination!). When I'm not busy reading on these subjects, you'll find me watching movies or playing badminton.
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