Key takeaways
- Microsoft will retire Skype in May 2025, focusing on Microsoft Teams as its primary communication platform.
- Users can access core Skype features like calls and messaging within Teams during the transition.
- Skype users can sign into Teams using existing credentials, with chats and contacts automatically transferred.
- Microsoft reports a quadrupling in Teams usage among consumers, highlighting its growing popularity.
- Users have until May 5, 2025, to transition or export their Skype data before service ends.
Microsoft has announced that Skype will be retired in May 2025 as the company shifts its focus to Microsoft Teams. The move is intended to streamline its consumer communication services and adapt to user needs.
“We will be retiring Skype in May 2025 to focus on Microsoft Teams (free), our modern communications and collaboration hub,” said Jeff Teper, president of collaborative apps and platforms at Microsoft.
Users will still have access to core Skype features in Teams, including one-on-one calls, group calls, messaging, and file sharing. Additional features in Teams include hosting meetings, managing calendars, and building or joining communities. The company said that over the past two years, the number of minutes spent in meetings by consumer users of Teams has quadrupled, indicating growing adoption.
“Hundreds of millions of people already use Teams as their hub for teamwork, helping them stay connected and engaged at work, school, and at home,” Teper added.
Microsoft is offering Skype users two options during the transition period. Skype users will be able to sign into Teams using their Skype credentials. Chats and contacts will automatically appear in the app.
The rollout begins with users in the Teams and Skype Insider programs. Teams and Skype users will be able to call and message each other during the transition. Users who choose not to migrate to Teams can export their Skype data, including chats, contacts, and call history. Skype will remain available until May 5, 2025, allowing users time to make a decision.
To transition to Teams, users can download the application from the Microsoft Teams website and log in with their Skype credentials. Microsoft has also provided a step-by-step guide to assist users in making the switch.
Microsoft will discontinue paid Skype features for new customers, including Skype Credit and subscriptions for international and domestic calls. Existing subscription users can continue using their Skype Credits and subscriptions until the end of their next renewal period. After May 5, 2025, the Skype Dial Pad will remain available on the Skype web portal and within Teams for the remaining paid users.
Microsoft acknowledged Skype’s role in shaping modern communication. “Skype has been an integral part of shaping modern communications and supporting countless meaningful moments, and we are honored to have been part of the journey,” Teper said.
