- Published on January 4, 2021
- In AI Startups
The 2 Year Journey Of EnableX.io: The Startup Transforming Conversations
Image by The 2 Year Journey Of EnableX: The Startup Transforming Conversations
- By Sejuti Das
The COVID pandemic has led to an inevitable surge in the use of digital technologies due to the social distancing norms and nationwide lockdowns. This has forced businesses to embrace omnichannel digital communications due to which many retailers are moving into a direct-to-consumer model. In such turbulent times, delivering an excellent digital customer experience has become all the more important, and thus, many companies are looking into ways for smart personalisation and emotional engagements.
This has resulted in many turning to communications platform-as-a-service (CPaaS) providers. One such company is EnableX.io, an AI-enabled cloud communication platform for integrating real-time communication into applications and websites. From one-to-one chats to large scale broadcasts, EnableX.io makes communications more flexible and personal, with deep neural networks and human perception AI.
To understand how the company is transforming conversation amid times like this, we got in
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Sejuti Das
Sejuti currently works as Associate Editor at Analytics India Magazine (AIM). Reach out at sejuti.das@analyticsindiamag.com
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