Divyan Kavdia, Author at Analytics India Magazine

Divyan Kavdia

Divyan is an Assistant Vice President with Max Life Insurance Ltd and leads AI Works for Underwriting, Customer Service and Emerging tech functions. With close to 12 years of Analytics consulting experience in the BFSI, CPG & government sectors, Divyan specializes in the design and execution of tactical and strategic analytical solutions for the organization.

Deep Dive Into CoreConverse — Max Life Insurance’s In-House Email Bot

07/11/2021

Max Life has developed an AI solution leveraging an integrated NLP engine that automatically understands the customer query.

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