“Genpact Cora”- AI based self learning platform by Genpact makes debut

Genpact announced the launch of Genpact Cora—an artificial intelligence based platform that accelerates digital transformation for enterprises. A modular, interconnected mesh of flexible digital technologies, Genpact Cora claims to hone specific operational business challenges and tackle them from beginning to end. It thus helps large global companies reframe and solve their most pressing real world business issues quite conveniently.

“Genpact Cora is timely for an industry seeking digital transformation,” stated Peter Bendor-Samuel, founder and chief executive officer, Everest Group, a leading analyst firm.


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As the company strives to drive the digital-led innovation and digitally-enabled intelligent operations for clients around the world, Genpact Cora provides the fastest path in driving meaningful transformations at larger scale. It brings digital transformation in a planned and managed fashion, without sacrificing the governance security and investment protection that mature and established businesses need.

NV ‘Tiger’ Tyagarajan, president and chief executive officer, Genpact  said “Achieving enterprise impact from digital transformation is challenging with so many disparate, disconnected technologies in the market.”

Genpact Cora brings leading digital solutions together in one unified platform, combined with the process and deep domain expertise that comes from decades of experience running intelligent operations. The combined benefit creates connected intelligence for our clients at a previously unattainable level of agility and speed to predictive insight, that then drives outcomes”, he added.

With a mature application program interface (API) design and open architecture including Genpact’s own intellectual property, it integrates advanced technology across three key areas—

  • Digital Core including cloud, software-as-a-service, blockchain, mobility and ambient computing, robotic process automation, and dynamic workflow;
  • Data Analytics including advanced visualization, data engineering, big data, and Internet of Things (IoT);
  • Artificial Intelligence including conversational AI, computational linguistics, computer vision, machine learning and data science AI.

The Genpact Cora platform is the foundation for Genpact products and consulting services already in the market. It brings together Genpact’s original process and industry domain depth with new digital capabilities.  Manufacturing, Pharmaceuticals, finance and insurance are some of the industries making the most of Genpact Cora.

“Genpact Cora reduces risks around errant robots and misapplied AI spinning out of control, through an integrated command and control hub that delivers the much-needed governance that business processes require”, said Sanjay Srivastava, senior vice president and chief digital officer, Genpact on a concluding note.

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Srishti Deoras
Srishti currently works as Associate Editor at Analytics India Magazine. When not covering the analytics news, editing and writing articles, she could be found reading or capturing thoughts into pictures.

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