- Published on November 10, 2022
- In GCC
India is No More Just the Back-Office of the World
Apart from the rapid growth, GCCs are assuming a more influential role in innovating on budget
- By Shraddha Goled
In the 1990s, India was identified by MNCs as an ideal location for setting up what was then called offshore captive centres. Formed as an alternative to outsourcing, they served as the cost-saving centres to deliver IT and business process services to companies headquartered mostly in the western world.
In recent years, Global Capabilities Centres (GCCs) have been growing in output and value proposition, especially with advancements in digital technology. A 2021 report jointly created by Deloitte and NASSCOM named India the ‘global GCC capital’ with a 50% share in the global market. As per the report, the GCC sector is expected to grow to USD 85 billion in annual revenue in the next six years.
Besides the rapid growth, GCCs are assuming a more influential role in innovatin
📣 Want to advertise in AIM? Book here
Shraddha Goled
I am a technology journalist with AIM. I write stories focused on the AI landscape in India and around the world with a special interest in analysing its long term impact on individuals and societies. Reach out to me at shraddha.goled@analyticsindiamag.com.
Related Posts
Top 10 Companies That Crowned Hyderabad as India’s Greenfield GCC Leader in 2025
Telangana has attracted over 75 greenfield GCCs in 2025, compared with 40-plus in Karnataka.
The AI Coding Gold Rush Ends Where Harness Begins
“Only 30% of software engineering happens on the laptop. The real 70% starts after you commit the code,” says Jyoti
How Gradient-Boosting is Quietly Powering India’s Research Push
From groundwater and slopes to carbon sinks, tools like CatBoost are enabling Indian scientists to extract insights and drive sustainability.
India’s Data Centre Boom Is Running Into a Talent Wall
With capacity expected to more than double this decade, the industry is investing in training as graduates struggle to meet
This Firm Wants to be the ‘Next Big Disruptor’ in Networking
Arrcus positions itself as a horizontal software layer that can run across different types of networking hardware.
Will 2026 be the year of AI IPOs?
With CoreWeave’s listing and Fractal Analytics going for an IPO, an array of AI companies are now looking to raise
Fighting Deepfakes May Not Be a Technology Problem
Defenders must be active at all times, while attackers need only one opportunity.
India’s Data Centre Expansion Is Decentralising
Without compute buildup beyond metros, the next wave of digital adoption will be constrained
Download the easiest way to
stay informed
stay informed
