Launched in March 2023, OpenAI’s API allows researchers and developers to interact with advanced AI models for various tasks like image creation and natural language understanding, allowing for creative applications and solutions in various AI-related tasks.

In simpler terms, the API is like a helper that lets you use OpenAI’s smart programs in your projects. For example, you can add cool features like understanding and creating text without having to know all the nitty-gritties of the underlying models.

Certainly, OpenAI offers a range of fascinating AI products beyond the well-known ChatGPT. Let’s explore some of the coolest ones.

Navan

Navan is the next generation of software designed for people. Their corporate travel and expense solution allows users to easily book, view, and manage business travel and expenses. Through the OpenAI and ChatGPT APIs, the company is leveraging the technology in both user-facing features, such as modernising its contact centre and optimising efficiencies across its codebase.

Expedia

Expedia has integrated OpenAI’s ChatGPT into its mobile app, allowing open-ended conversations for personalised travel recommendations. Expedia’s new plugin, in collaboration with OpenAI, simplifies trip planning for ChatGPT users. Currently limited to English conversations, the feature is rolling out globally, building on existing AI features within Expedia’s platform. 

Expedia Group and Kayak are the first travel brands to develop ChatGPT plugins, experimenting with its potential as a chatbot, search engine, and retail platform.

Notion

Notion is a single space where you can think, write, and plan. OpenAI API allows integrations to access Notion’s pages, databases, and users, connecting services and creating interactive experiences. It is a freemium productivity and note-taking web application developed by Notion Labs Inc. 

Intercom

Intercom is a customer messaging platform that facilitates efficient communication between businesses and their customers. Its own proprietary AI technology, Fin, is an AI bot powered by a mix of models, including OpenAI’s GPT-4. 

Companies like Wolt, Trumpet, Hospitable and many more use Intercom for smooth client interactions. Intercom helps organisations deliver an exceptional customer experience. 

Yext

Yext Chat employs GPT-3 and other generative AI models to enhance user understanding and response, retaining a conversational voice AI and chatbot-like interaction style. Yext publisher partners include Facebook, Apple, Amazon Alexa and more. 

In order to reflect how users are interacting with their Yext Chat AI, they can also update it and improve the replies.

Instacart

Online grocery delivery platform Instacart uses ChatGPT along with Instacart’s own AI and product data from their 75,000+ retail partner store locations to help customers discover ideas for open-ended shopping goals. In, 2022 Instacart also launched its Instacart Platform, a full suite of end-to-end solutions, enabling retailers to grow their businesses.

Sana

Modern LLMs enable Sana Labs, which creates self-paced courses and live group sessions, to provide everyone with the knowledge they need to operate more quickly and creatively. Sana employs customised GPT-3 models that have been adjusted using their own data. It develops employee training initiatives and assesses team development using Sana’s reliable data. 

Additionally, the company works with the world’s largest corporations and the fastest-growing startups to offer personalised, flexible learning to everyone.