Meet the Winners of MachineCon GCC Excellence Awards 2026

For the past decade, Global Capability Centres (GCCs) have been driving enterprise-wide innovation, shaping global strategy, creating intellectual property, advancing AI adoption, building future-ready talent, and delivering measurable business impact at scale. 

The MachineCon GCC Excellence Awards 2026 celebrate trailblazing organisations from India that are redefining the future of global business. These awards recognise GCCs that have demonstrated excellence in innovation, operational transformation, talent development, sustainability, customer impact, and technology leadership while creating scalable models that influence industries worldwide.

The winners this year represent the next generation of GCCs, shaping global digital ecosystems, building capabilities, and setting new benchmarks. 

Here’s a rundown of the winners and the breakthroughs that put them on the map

HMH Tech India 

Award Category: Best Collaboration and Partnership Model.

HMH Tech India has been recognised with the Best Collaboration and Partnership Model award for building a highly integrated collaboration ecosystem that brings together global teams, technology partners, academic institutions, and business stakeholders to drive innovation at scale.

The company has emerged as a strategic innovation hub by fostering collaboration across engineering, data science, product, and business functions, enabling faster development and deployment of AI-powered solutions. This approach has reduced AI solution development and deployment timelines by more than 60%, significantly accelerating time-to-market for critical products and services.

Hyperion Materials & Technologies

Award Category: Best Collaboration and Partnership Model.

Hyperion Materials & Technologies was also recognised with the Best Collaboration and Partnership Model award for its industry-academia initiative developed in partnership with Credenca and MIT World Peace University (MIT-WPU), Pune.

The collaboration has resulted in the launch of an industry-aligned elective course on product, service, and IT service management (ITSM) for students pursuing computer engineering, AI/ML & data science, and electronics & communication engineering. Built on a Train-the-Trainer framework, the programme equips faculty with practical ITSM expertise through structured training and a dedicated curriculum playbook, ensuring industry-relevant learning is embedded into the academic journey.

Warner Bros. Discovery

Award Category: Best Innovation in Process Optimisation

Warner Bros. Discovery has been recognised with the Best Innovation in Process Optimisation award for its AI-led transformation portfolio, which highlights how GCCs can evolve from traditional delivery centres into strategic engines of innovation and enterprise transformation.

Led from India, the initiative spans several global media and entertainment functions, including sports, international networks, marketing, TV production, content operations, rights and licensing, compliance, and enterprise productivity. 

By combining AI, Generative AI, automation, data intelligence, and human-in-the-loop workflows, Warner Bros. Discovery has reimagined complex business processes, enabling faster decision-making, greater operational scalability, improved governance, and enhanced business agility.

Albertsons Companies India

Award Category: Emerging Technology Pioneer

Albertsons Companies India has been recognised with the Emerging Technology Pioneer award for building a next-generation cybersecurity operating model that leverages AI, automation, cloud security, Zero Trust architecture, and engineering-led execution to strengthen enterprise resilience at a global scale.

The initiative showcases how GCCs can evolve beyond traditional support functions to become strategic hubs that drive cybersecurity innovation, operational excellence, and digital transformation. 

By integrating AI-assisted security operations with automation-first workflows, Albertsons Companies India has enhanced visibility across cloud environments, identities, APIs, and enterprise infrastructure while reducing manual intervention and improving scalability.

PayPal

Award Category: Emerging Technology Pioneer

PayPal’s India GCC has been recognised with the Emerging Technology Pioneer award for its role in shaping the company’s global artificial intelligence strategy and demonstrating how India-based GCCs can evolve into centres of innovation, intellectual property creation, and technology leadership.

The India GCC has emerged as a critical engine behind several of PayPal’s most advanced AI initiatives, including the Agentic Commerce Platform, Oslo AI Assistant, Agentic CFO, and the Know Your Agent (KYA) framework. 

These platforms collectively support millions of consumers and merchants worldwide, positioning India at the heart of PayPal’s next-generation AI and commerce transformation efforts.

Wayfair India Technology Development Centre (TDC) 

Award Category: Excellence in Talent Development and Management

Wayfair India Technology Development Centre (TDC) has been recognised with the Excellence in Talent Development and Management award for building a future-ready workforce. It has evolved from traditional delivery centres into strategic innovation hubs with deep business ownership, advanced engineering capabilities, and globally integrated talent practices.

Operating as a core part of Wayfair’s global technology organisation, the India TDC plays a pivotal role in driving innovation, technology modernisation, and enterprise-wide transformation. The centre has established a robust talent ecosystem focused on continuous learning, leadership development, and AI-led workforce transformation, enabling employees to contribute directly to critical global business initiatives.

Ashley Global Capability Centre

Award Category: Leadership in Sustainability and CSR

Ashley GCC has been recognised with the Leadership in Sustainability and CSR award for building a long-term social impact model that seamlessly integrates environmental, social, and governance (ESG) principles with workforce development and community empowerment.

At the heart of the initiative is Ashley GCC’s partnership with CRY, through which the organisation is helping create a future-ready talent pipeline by providing underserved students with access to STEM and AI-enabled learning. The programme focuses on developing foundational digital, analytical, and problem-solving skills, equipping young learners with capabilities that will be increasingly critical in tomorrow’s workforce.

SLB

Award Category: Leadership in Sustainability and CSR

SLB has been recognised with the Leadership in Sustainability and CSR award for demonstrating how GCCs in tier-2 cities can play a transformative role in regional development, talent creation, and community empowerment. 

Over the past six months, SLB supported nearly ₹90 lakh worth of employee-led and community-focused initiatives, positively impacting more than 3,000 students and tribal community members across Tamil Nadu, Kerala, and Karnataka.

BP

Award Category: Outstanding Contribution to Digital Transformation

By consolidating data and analytics capabilities across business units and geographies into a unified operating model, the program has reduced duplication, improved efficiency, and maximised the value generated by GCC operations.

A key focus of the initiative has been the standardisation of data models, KPIs, and analytics frameworks, enabling consistent decision-making across markets while maintaining flexibility for local requirements. Through curated data layers, reusable assets, and a governed single source of truth, the program has significantly improved operational efficiency and accelerated time to insight.

The impact has been substantial. Analytics-led initiatives such as pricing optimisation, promotion effectiveness, and assortment planning have delivered approximately $2 million per month in margin improvements in retail operations. 

Pfizer

Award Category: Outstanding Contribution to Digital Transformation

Pfizer has been recognised with the Outstanding Contribution to Digital Transformation award for successfully unifying previously fragmented commercial analytics across more than 150 markets into a centralised AI and analytics hub. The Mumbai-based Analytics Gateway GCC team delivers enterprise-wide commercial intelligence through advanced analytics, data science, and AI-driven decision support. Its capabilities include promotional ROI optimisation, dynamic HCP targeting, sub-national analytics, and agentic AI for real-time business recommendations. The GCC also built the International Data Core—an AI-ready commercial data platform with governed, reusable data products and a unified knowledge layer.

7-Eleven Global Solution Centre

Award Category: Outstanding Contribution to Digital Transformation

7-Eleven Global Solution Centre (GSC) has been recognised with the Outstanding Contribution to Digital Transformation award for driving large-scale digital innovation and redefining the role of GCCs in accelerating enterprise-wide transformation.

The organisation has emerged as a strategic technology hub by leveraging advanced analytics, automation, cloud technologies, artificial intelligence, and data-driven decision-making to modernise operations across global markets.

DBS Bank India Limited

Award Category: Best in Procurement Transformation

DBS Bank India Limited has been recognised with the Best in Procurement Transformation award for successfully reimagining procurement as a strategic, data-driven, and digitally enabled function that delivers greater efficiency, transparency, and business value across the organisation.

The transformation initiative modernised procurement operations by adopting advanced digital technologies, automation, analytics, and streamlined governance frameworks. 

By moving away from traditional procurement processes and embracing a more integrated operating model, DBS Bank India has enhanced procurement agility, improved compliance, and strengthened decision-making across sourcing and vendor management functions.