IT Services
Reporting, analysis and features from AIM's IT Services section.
How Ford's India GCCs are Aiding Its E-Commerce Buildout With Agentic AI
The work supported by the Chennai and Bengaluru teams has helped Ford receive the highest rankings for mass-market automaker websites.
C P Balasubramanyam ·
Inside the “AI Cold War” Between TCS and Infosys
While TCS is focused on large compute infrastructure, Infosys is building AI systems designed for enterprise operations.
Mohit Pandey ·
25 Factories, 10K Engineers: How Siemens is Backing India's Advanced Manufacturing Push
Siemens India CEO Sunil Mathur highlights the growing opportunities across data centres, industrial parks, and semiconductor fabs.
C P Balasubramanyam ·
Is Gap Between Large, Mid-Tier IT Firms Narrowing? Answer Lies in AI Deals
Modular AI-led projects are pushing big providers downmarket while smaller rivals are moving up.
C P Balasubramanyam ·
Indian IT Braces for Measured Q4, Structural Reset in FY27
AI scrutiny and geopolitical risks may cap FY27 growth for Indian IT at 2–4%.
C P Balasubramanyam ·
How Coforge is Building Its Healthcare Muscle
This 'other businesses' segment, which includes healthcare, grew 70.7% year-on-year in FY25 and accounted for 26% of overall revenues.
C P Balasubramanyam ·
Stay Indoors: Indian IT Issues Advisory to MEA Employees as Iran War Intensifies
With several hundred employees in the Middle East, the region is a growth market for Indian IT firms.
C P Balasubramanyam ·
Why NIIT is No Longer on the Street Corner
Enterprise now drives 62% of NIIT’s revenue as it pivots to AI-led, outcome-linked workforce transformation.
C P Balasubramanyam ·
Indian IT Builds the Missing Layers in Open-Source Agentic AI Frameworks
Tech Mahindra and Persistent detail enterprise safeguards as study flags immature frameworks.
C P Balasubramanyam ·
AI May Reset Indian IT’s Pyramid Model, But Not Fresher Hiring
Industry voices repeatedly stress skills evolution, AI literacy and the accelerating pace of learning.
C P Balasubramanyam ·
ServiceNow Plays Down SaaS Selloff, Calls AI Impact Concerns an ‘Overreaction’
ServiceNow has projected that Now Assist, its generative AI solution, could reach $1 billion in annual contract value by 2027.
Siddharth Jindal ·
After Vibe Coding, Hexaware is 'Business Vibing' With Replit
While Replit handles quick creation, Hexaware’s RapidX handles the enterprise guardrails.
Mohit Pandey ·
India, Stop Chasing Chips and Frontier Models, Say Enterprise AI Leaders
India’s edge may lie in software, process knowledge and talent, not frontier AI.
C P Balasubramanyam ·
Cognizant Risks Recouping AI Investments as Competitors, Clients Tap Automation
The company’s annual report flags high AI costs, pricing risk, automation impact and offshoring sensitivity.
C P Balasubramanyam ·
Happiest Minds Sees Nearly 50% QoQ Rise in GenAI-led Services
The company plans to report AI revenue from FY27.
C P Balasubramanyam ·
BPOs are Ripe for AI Disruption—Their Contracts Aren’t
Enterprises want outcome-based, AI-led outsourcing.
C P Balasubramanyam ·
Persistent is Competing With Cursor in India, Not Coforge or Wipro
Persistent is treating AI more structurally with the SASVA 3.0 engineering platform.
Mohit Pandey ·
Indian IT Fires Back: 'SaaSpocalypse' Fears Undermine AI Opportunity, Say Experts
IT stakeholders say AI will reshape delivery models, not erode demand.
C P Balasubramanyam ·
Cognizant Puts AI Strategy Front and Centre as Employee Bonuses Boost Morale
AI deals, productivity gains, and partnerships drive Cognizant's momentum.
C P Balasubramanyam ·
Why the Indian IT Bench is No Longer a Nursery
Cognition-style AI partnerships absorb entry-level work, forcing Indian IT to rethink training.
C P Balasubramanyam ·