Rohit Kapoor

Rohit Kapoor has positioned India at the centre of EXL’s global AI strategy, building one of the industry’s largest AI-ready workforces. Over the past year, EXL has upskilled more than 86% of its global workforce in AI and data, delivered nearly 8,00,000 hours of AI training, and enabled over 25,000 employees to develop thousands of AI agents and workflows through its internal AI innovation platform.

Under Kapoor’s tenure, EXL has also expanded its enterprise AI offerings through platforms such as EXLerate.ai and EXLdata.ai, helping organisations accelerate AI adoption by combining trusted data, governance, and agentic AI capabilities. The company’s workforce development initiatives have been recognised by NASSCOM as an industry best practice.

Kapoor believes India is evolving from a global services hub into a centre for advanced AI innovation, driven by sovereign AI initiatives, world-class talent, and growing investments in AI research and enterprise-scale deployment.