Happiest Minds Technologies Limited, an IT company, today announced the launch of ‘hAPPI’, a Generative AI-powered chatbot developed by its Generative AI Business Services (GBS) unit for Happiest Health. The chatbot will engage with users in health and wellness knowledge conversations.

Joseph Anantharaju, executive vice chairman of Happiest Minds, said, “We firmly believe in the transformative potential of Generative AI for our customers and Happiest Minds’ future. Our Generative AI Business Unit has hit the ground running, already serving over 20 customers and in ongoing discussions with many more.”

Anindya Chowdhury, President and CEO of Happiest Health explained that the average response time of hAPPI is 3-4 seconds per query and delivers a quick response to users. 

Happiest Minds has strategically invested in a dedicated Generative AI business unit, offering services across various domains such as EdTech, BFSI, and Healthcare. The company has a team of AI engineering experts and a repository of over 120 use cases. 

Its data science team has over 300 members, who collaborate closely with domain teams across diverse industry verticals and has formed a dedicated task force to leverage generative AI in addressing industry-specific challenges.