Chatbots provide a helping hand between human and machine communication. According to sources, the size of the global conversational AI market will grow to $15.7 billion by 2024, at a Compound Annual Growth Rate of 30.2% during the forecast period. It is considered as one of the most preferred interfaces for business communications.
In this article, we list down – in alphabetical order – the ten best AI chatbot building platforms for 2020.
1| Amazon Lex
About: Amazon Lex is a popular service to build and integrate conversational interfaces into any application using voice and text. This service provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
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2| Azure Bot Service
About: Azure Bot Service is an integrated environment for bot development. In this platform, you can build, connect, test, deploy, and manage intelligent conversational bots. Azure Bot Service leverages the Bot Framework SDK with support for Python, C#, and JavaScript. This platform offers bot framework SDK for developing bots, tools to cover end-to-end bot development workflow, Bot Framework Service (BFS) to send and receive messages and events between bots and channels, and much more.
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3| Botsify
About: Botsify is one of the popular platforms where you can create your automated chatbots online. The features of this chatbot building platform are in-app integrations, intelligent algorithms and machine learning, real-time response, and other such.
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4| ChatterOn
About: ChatterOn is an AI bot platform where you can create chatbots without any coding through proprietary AI and flow tools. Some of the features include 20 pre-built chatbots with intent, entities, and conversation flow, deploy an AI-powered chatbot within a few minutes directly on the cloud, connect your existing backend APIs with the chatbot platform for easy and seamless integration, and much more.
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5| Engati
About: Engati is one of the best free AI chatbot platforms which can be used to build, integrate, and analyse conversational AI bots. This platform includes several features, such as e.Sense proprietary NLP, conversation flow builder, advanced integration framework, multilingual, omnichannel, and more. The platform can create AI chatbots that can be used for comprehensive customer support, automated sales and marketing, service management, and more.
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6| Google Cloud Dialogflow
About: Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, among others. This platform can analyse multiple types of input from your customers, including text or audio inputs such as a phone or voice recording.
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7| IBM Watson Assistant
About: IBM Watson Assistant is a platform which can be used to build live chatbot into any device, application, or channel. In this platform, you can build, train, and deploy conversational interactions into any application, device, or channel. Watson Assistant can be deployed in any cloud or on-premises environment
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8| Imperson
About: Imperson is an AI chatbot platform that provides conversational AI solutions and develops turnkey chatbot solutions that can automate the entire customer journey through conversation. The platform offers full-service creative and implementation analysis and determines how to lead the conversation based on deep dialog context, NLP user intents, and relationship memory, and more.
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9| Pandorabots
About: Pandorabots is one of the popular platforms for building and deploying artificially intelligent chatbots. The Pandorabots platform supports an open standard scripting language called Artificial Intelligence Markup Language (AIML), which is an XML-based and easy language for anyone to learn.
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10| SnatchBot
About: SnatchBot is an AI chatbot platform where you can build chatbots for multi-channel messaging on any platform. With the help of SnatchBot Builder Platform, you can build, connect and publish intelligent bots to interact with the users. It enables you to publish your chatbots easily to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp, Skype, and other popular channels.
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